Computing facilities locations and hours

Beginning September 8, 2020, the following student computing facilities will be available for booking with limited capacity: 

All other student computing facilities will remain closed until further notice.

This service is available for current UVic students. Students must be prepared to show their UVic OneCards to Help Desk staff.

How do I reserve this service?

Fill out the online student computing facilities booking form.

Reservations require one business day notice. You will receive an email from the Computer Help Desk to confirm that your space has been booked. We will be responding to requests Monday-Friday 8:30 AM to 4 PM.

If you don't require a computer study space, check out the socially-distanced study space available through the UVic Library and the Office of the Registrar.

Frequently Answered Questions

Do I need a physical ONECard to book or use the space?

Yes! Our staff will need to see your ONECard to confirm your appointment when you arrive.

Are there any group study spaces for people in my bubble? (roommates, sibling, etc.)

There are no group study spaces available in the Clearihue Computing Facilities. Our labs have been specifically configured for social distancing to provide a safe work space for individual use.

Do Continuing Studies students have access to book these spaces?

Yes, in most cases. Contact helpdesk@uvic.ca if you're a Continuing Studies student and are unsure if you're eligible to use the Student Computing Facilities.

Do I have to wear a mask everywhere?

As per Provincial Health Office guidelines, masks are required in public places including the computing facilities and Help Desk locations.

Can you pre-book the same space for a whole term?

No, you cannot. You can book three days in advance and can book back-to-back sessions.

If the reservations are not full can we drop into the lab spaces?

Our staff rely on the booking schedule to allow sufficient time for cleaning and other operational tasks, so drop-in computer use is not permitted. However if the spaces are not full, you can still schedule an appointment for the current time using the online booking form and reference it to the staff working. They will do their best to accommodate your request provided it will not interfere with other bookings or their cleaning schedule.

What about the rest of the workstations?

The workstations that are not available for in-person use are being used to provide access to labs and specialty software from anywhere through our remote lab service. See our remote lab service page for more information.

COVID-19 Safety Measures

• All individuals must complete a self-assessment for COVID-19 symptoms before leaving your home. If you are sick, cancel the booking.
• You must bring your UVic OneCard ID and check-in with staff at the CLE A112 front desk.
• No personal equipment (keyboard, mouse, headset, peripherals) will be permitted.
• You will be provided a sanitized keyboard and mouse when entering the facility and must drop off the keyboard and mouse at the appropriate location, as indicated by signage.
• When in the facilities, you must adhere to physical distancing guidelines and follow the signage, tape lines, and directional Entrance / Exit arrows.
• Facilities will be sanitized three times per day.
• Facilities will be vacated and cleaned between 1:15pm and 2:30pm. Items cannot be left in the area.
• Hand sanitizer will be provided.
• The use of non-medical masks is required when using the computer labs.
• If you are more than 15 minutes late, your booking will be cancelled.
• Group work is not feasible in this facility.

For more information about our cleaning, safety & staff protocols, please read our Safe Work Plan. An addendum regarding the new PHO restrictions (Nov 20th) has been approved for our facilities.

Location