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Sample competency statements


Listened effectively to an average of 40 technical support customers a day to better understand their needs and successfully implement solutions.

Research & analysis

Synthesized findings from 12 research studies on organic blueberry farming to identify best agricultural practices. Prepared information sheet and distributed to berry farmers in BC.

Project & task management

Used customized project management software to coordinate the recruitment and training of 32 new employees over a 6-month period.


Collaborated effectively on a cross-functional team of 5 individuals in the daily operation of a small, independent insurance agency.

Customer service

Built customer relationships and satisfaction through acquiring strong paint product knowledge, having an interest in the proposed use for the products and providing helpful tips and recommendations.

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