Listening for the ask LL
Listening for the Ask is the first of our fall Lunch and Learns

Principles Guiding the Service Excellence initiative

  • Flexible for diverse learning styles and relationships
  • Accessible to all types of employees and supervisors in VPFO
  • Growth and learning-oriented
  • Cross-portfolio focus, engagement, inclusivity, and transparency
  • Enduring commitment, expressed from the VPFO leadership

Coaching Initiative

VISION: To foster a coaching culture that supports VPFO Service Excellence by

  1. Empowering all VPFO staff to harness growth and cross-portfolio learning opportunities
  2. Injecting tactics and tools that are concise and consumable for both coaches and coachees
  3. Delivering feedback through flexible coaching approaches scaled for everyday contexts

Upcoming Events:

Lunch and Learns

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Lunch and Learns are one-hour micro sessions on a variety of useful skills and techniques.

  • Listening for the Ask: Drawing value from team meetings.
    October 24th, 2018

  • Active Threat Training: How to protect yourself and those around you during an active threat.
    November 20th, 2018

  • Your Pension & Retirement Matters: What you need to know at any age, and any stage of your career.
    December 5th, 2018

    RSVP by emailing

Meet the Teams

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Attend, Present, Integrate!

Designed to integrate and build connections across VPFO, these fun, interactive "meet-the-team" events are opportunities to find out surprising new things about what our colleagues in VPFO do day-in-and-day-out. Meet the faces behind the names and deepen your understanding of how VPFO works to serve the University of Victoria. Attend an upcoming session or volunteer your team to present!

No Registration required for these come and go events.

Check out our past events in the Gallery.


Strong Start

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Are you or your employee new to a position in the VPFO? The Service Excellence team has put together an event for you.

This is your chance to get to know some team members in the VPFO portfolio, pick up informational materials, learn about exciting services, and of course, meet other new employees in a casual setting.

The next Strong Start event will be held in November, 2018. 

For more information email

Enhanced Recognition Program

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The Service Excellence Employee Recognition Action Committee has been struck and has already hosted the VPFO Employee Appreciation BBQ. Check out the Events Gallery for photos of the event.

There is more to come from this committee, all with the focus of enhancing employee engagement and creating a better culture of engagement throughout the VPFO portfolio and beyond.

Ron meet the team

Teams from across VPFO find ways to support our on-campus and broader community in various ways. We've done BBQ's, fancy High Teas, bake sales, Bocce tournaments, and more to support local and international causes and build cohesiveness among our teams. Find out about upcoming events and enjoy our gallery of past events!