System status
University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.
Status
*COMPLETE* - Departmental Firewall Maintenance
Effective 9 hours ago: The maintenance is complete ************************************************ The Departmental Firewalls will undergo maintenance tomorrow morning at 7:00 AM. No interruption...
NETS: Wireless Certificate update - 7:30 AM August 20 2025
Effective 15 hours from now: Network services will be updating the certificate used for wireless authentication. Users will need to accept the certificate upon next connection to wireless. The update...
CAS SSO Upgrade
Effective 9 hours ago: This work is now complete. If you have any issues, please contact helpdesk@uvic.ca. ================================================= There will be an upgrade to CAS Single...
Brief outage of IIQ and Netlink
Effective 16 minutes from now: There will be a brief outage of NetLink services and Identity IQ at 16:00. -- Adam Gaudes Production and Technical Support University of Victoria Clearihue A037 250-721-7687...
VPN System Maintenance
Effective 14 hours from now: The VPN service will undergo maintenance tomorrow morning at 07:00. Some clients may be temporarily disconnected but should reconnect automatically. -- Network Services
Stay up to date with emails about your selected services.
Notices
Change to NVivo license model
July 31, 2025
The centrally funded NVivo site license will expire August 27, 2025. NVivo licensing was previously made possible by a one-time, three-year central funding arrangement, which is now concluding....
Banner maintenance scheduled for June 1, 2025
May 26, 2025
The University's central administrative system (Banner) used for student records, payroll, and finance will be unavailable on Sunday, June 1, 2025, from 9:30 am until 6:00 pm to perform planned...
New University Systems Website
May 5, 2025
On the evening of May 5th 2025, University Systems launched a new website. The new site is built from the ground up for all users, with a focus on accessibility, plain language, and ease of...
Restricting use of DeepSeek at UVic
May 1, 2025
DeepSeek is a Chinese artificial intelligence (AI) company that specializes in open-source large language models. It recently launched a free AI-powered chatbot which has gained significant attention.
Role-based email changes
December 19, 2024
We're upgrading all employee email accounts from Exchange 2016 to Exchange Online. This update will help us maintain the technical currency of UVic's email service. It also adds better Microsoft...
Get help now
Contact IT support for:
- Questions about upcoming or current updates
- Report a service outage