MFA accommodations

UVic MFA account security is for everyone. If you have accessibility needs or financial barriers that make it difficult for you to enrol in Duo, please use this form to submit an accommodation request to the Computer Help Desk. We'll work with you to find an alternate way to use Duo.

If the Duo Mobile app doesn't work with your phone, there might be an alternative authenticator app that works for you.

Duo hardware tokens are $45 each and can be purchased from the UVic Bookstore. Employees should reach out to their department to get a Duo hardware token.

Request an accommodation

*required Indicates required field.

Oops some things were missed. Please fill out the missing fields below.

For robots only. Humans please leave this blank.

Name:

Email:

Phone:

V Number: V00000000

I am currently:

Student

Continuing studies student

Employee

Affiliate

Emeritus

I can’t use the Duo mobile app or an alternative authenticator app:

Accessibility reasons

Don’t have a compatible device (iPhone, iPad, Android phone or tablet)

Comments:

Review Clear form

Review your details

Please review the information you've provided in the form and click the "Submit" button to send it. If you need to make changes, click the "Edit" button.

To save a copy of your submission for future reference, copy the information below or click "Print" to send to a printer or save as a PDF.

Submit Edit Print