UVic Alerts

UVic student holds out a smart phone with the UVic Safety App showing on it

UVic Alerts

UVic Alerts is a notification system that allows the university to quickly and efficiently contact you with important information during a disrupting event.

UVic Alerts will use one or more of these communication channels to notify you:

  • UVic SafetyApp
  • email
  • mobile text messaging
  • digital signage
  • social media
  • uvic.ca website

Note: As of January 2021 UVic Alerts will no longer send notifications to VoIP desk and classroom phones on campus.  


Register your mobile phone to receive text messages

Visit uvic.ca/personal-profile. If you are not already signed in to UVic My page, you will need to log in with your NetLink ID and password.

Add a mobile phone number to your personal and account profile if you wish to receive text messages on your mobile phone.

Without current contact information, UVic will not be able to reach you with important information and instructions during disrupting events. 

Please note:

  • Standard message and data rates may apply.
  • Message frequency may vary.
  • Carriers are not responsible for undelivered messages.

Testing

The UVic Alerts system is typically tested twice a year. Thank you for your patience and cooperation – testing is essential to ensure UVic can provide an effective mass notification system. 

It is important to note that the UVic Alerts system, or any of its components, can experience service interruptions beyond our control. While rare, a service disruption could potentially prevent the Alerts notification system from being able to send timely messaging via all communications channels.


Stay Safe: Get the UVic SafetyApp

  • The UVic SafetyApp is the fastest way to receive alert notifications from the university on your mobile phone.
  • Find important safety information, contacts, maps and procedures—all in one place!
  • It’s free for anyone to download at the Apple App Store or Google Play.
  • In your app settings, make sure you allow notifications to be “enabled” in order to receive notifications via the app.

Download the poster here (pdf, 429 KB)

Troubleshooting

  • The app will receive alert notifications if it is connected to WiFi or to the cellular network
  • The app does not need to be open to receive alert notifications
  • Make sure to enable the alert notifications within the app. The app will not receive alert messages until you do this.
  • Check uvic.ca regularly during a disrupting event. It will be updated as new information becomes available.

For more information, please contact the Manager, Emergency Planning, at 250-721-6355.

See more videos from the UVic Safety App playlist on YouTube.