SupportConnect

Mental health support. Anytime. Anywhere. 

SupportConnect is a free, confidential mental health support service for UVic students. Get connected with qualified counsellors, consultants, and life coaches anytime, anywhere.

Available 24/7 by phone and online. Video and in-person options are also available. You can reach out for any reason - big or small!

Support Connect offers short-term solution focused counselling with the same counsellor. You and your counsellor will work together through a set of sessions to assist you in moving forward.

How to connect

SupportConnect is here to help you face the challenges of balancing school with life and work or other responsibilities.  Help is available from a network of qualified professionals.

Phone

When you call the toll-free number, a qualified counsellor will respond to your request thoroughly and promptly. You can call SupportConnect anytime, from anywhere you are.

  • Toll-free (calls from North America): 1-844-773-1427
  • International collect calls: 1-250-999-7621

Website

Find a variety of resources, articles, links and interactive tools. Learn about more about your options for wellness coaching, Aware mindfulness, computerized Cognitive Behavioral Therapy (cCBT) and much more!

Access SupportConnect online

Login ID: UVic
Password: Student

In-person

Make an appointment to speak with a counsellor face-to-face in your local area (where available).

More resources

SupportConnect offers counselling and many other wellness supports – at no cost to you! Check out some of the options:

cCBT

Computerized Cognitive Behavioral Therapy (cCBT) is a weekly, online interactive program that helps you to apply CBT concepts to change the way you think about and perceive events. cCBT is effective for mild to moderate levels of stress, anxiety and depression

Aware mindfulness

The Aware mindfulness program helps you learn to meaningfully engage in the present moment. It offers a research-based approach to stress management, which is derived from some of the world’s leading experts in the field. Learn the skills you need to reduce stress, emphasize the present, establish greater mind-body balance and increase overall wellbeing. 

Wellness coaching

Check out strategies for setting goals, eating healthily (even on a budget), managing stress, maintaining your active lifestyle and lots more!

Financial support

Qualified advisors and educators are available through the toll free information line without an appointment Monday through Friday. Scheduled sessions are available on Saturday, during the day or evening.  Advisors are qualified to assist with: financial planning, credit, and credit report review, student debt management, bankruptcy prevention and housing education.

Faculty and staff

SupportConnect is a great referral for staff and faculty to use when supporting a student who is struggling. As a member of UVic staff or faculty, you can also consult with SupportConnect directly about how to support a student if you are concerned after hours or anytime.