Contact us
You can reach our staff using our staff directory or by emailing us.
Class recording support
We are here to help!
Access your support teams and supports in multiple ways:
Online workshops and in-person drop-in sessions
A great place to start is by attending the class recording online workshop. We also have in-person drop in sessions where you can practice in a room ahead of class.
View our upcoming workshops and drop-ins
Live & email support
For any questions you encounter when preparing to record your class or managing recordings, we are also available live or through email. If you are experiencing, technical difficulty in the classroom, the best course of action is to restart the computer (as this solves most issues) and contact Media Services at 250-721-8292.
Book a consultation
We are also happy to meet with you individually to further discuss options for class recording. Our consultations here are online, but we have some limited capacity to meet in your room if you have one booked.
Self-serve web guides
We also have a number of self-serve web guides you might find helpful:
- Class Recording Guide
- Cheat sheet (this is also posted in all enabled classrooms)
Location and mailing info
General inquiries:
Email: ltsioffice@uvic.ca
Phone: 250-721-8571
Fax: 250-721-6494
Mailing address:
Division of Learning and Teaching Support and Innovation (LTSI)
University of Victoria
PO Box 1700 STN CSC
Victoria BC V8W 2Y2, Canada
Courier or in-person address:
Division of Learning and Teaching Support and Innovation (LTSI)
University of Victoria
Harry Hickman Building, Room 120
3800 Finnerty Road (Ring Road)
Victoria, BC V8P 5C2, Canada
LTSI Support areas:
Directory listing
| Group/Position | Name | Telephone | Office | |
|---|---|---|---|---|
LTSI Division Office |
||||
| FAX | 250-721-6494 | |||
| Administrative Assistant | Nico De Marco | 250-721-8571 | HHB 120 | ltsioffice@uvic.ca |
| Administrative Officer | Marian Simmonds | 250-472-5076 | HHB 120d | ltsiao@uvic.ca |
| Executive Director | Laurene Sheilds | 250-721-8572 | HHB 120g | ltsied@uvic.ca |
| Assistant to the Executive Director | Bo Love | 250-472-5765 | HHB 120 | ltsiaa@uvic.ca |
| LTSI Program Coordinator | Carolyn Boss | 250-472-5624 | HHB 120b | ltsipc@uvic.ca |
| CES Systems Support Coordinator | Shawn Cure | 250-472-4799 | HHB 120j | ceshelp@uvic.ca |
| Strategic Projects and Communications Coordinator | Hannah Rose | 250-721-5086 | HHB 120e | ltsicomms@uvic.ca |
Curriculum Renewal and Strategic Initiatives |
||||
| Director, Curriculum Renewal and Strategic Initiatives | Viviana Pitton | 250-472-5533 | HHB 120h | ltsidircr@uvic.ca |
Teaching Excellence |
||||
| Director, Teaching Excellence | Cynthia Korpan | 250-472-4798 | HHB 120k | ltsidirte@uvic.ca |
| TAC Coordinator | Gerry Gourlay | 250-721-7889 | HHB 120j | ltsitac@uvic.ca |
Technology Integrated Learning (TIL) |
||||
| Learning Technology Ecosystem Manager | Craig Scharien | 250-721-7562 | LIB 034m | tilmgr@uvic.ca |
| Manager - Ed Tech Support | Alex Warrington | ltsicoop@uvic.ca | ||
| Sr Learning Experience Designer | Katy Chan | 250-721-7842 | LIB 034l | kafka@uvic.ca |
| Learning Experience Designer | Hayley Hewson | 250-721-8510 | LIB 034c | hhewson@uvic.ca |
| Learning Experience Designer | Thiago Hinkel | thiagohinkel@uvic.ca | ||
| Learning Experience Designer | Jeff Baxter | jeffbaxter@uvic.ca | ||
| Learning Experience Designer | Jiexing Hu | jiexinghu@uvic.ca | ||
| Learning Experience Designer - Accessibility | Melissa Doyle | doylem@uvic.ca | ||
| Learning Experience Designer - Accessibility | Gayle Palas | gpalas@uvic.ca | ||
| Learning Experience Designer - Accessibility | Fizza Haider | fhaider@uvic.ca | ||
| Ed Tech Support Specialist | Kayla Smith | 250-721-8749 | LIB 034d | kaylas@uvic.ca |
| Ed Tech Support Specialist | Babak Mirshahi | bmirshahi@uvic.ca | ||
| Ed Tech Support Specialist | Reese Kingsley | rkingsley@uvic.ca | ||
| Ed Tech Support Specialist | Jeanette Wu | jeanettewu@uvic.ca | ||
| Ed Tech Support Specialist | Stephanie Eisler | 250-721-6203 | LIB 034f | tilassistant@uvic.ca |
| Jr Ed Tech Support Specialist | Ruvie Kaviya | rkaviya@uvic.ca | ||
| Jr Ed Tech Support Specialist | Connor McKenzie | jcmck5@uvic.ca | ||
| Jr Ed Tech Support Specialist | Joe Crowther | joecrowther@uvic.ca | ||
Student Academic Success |
||||
| Director, Student Academic Success | Shailoo Bedi | 250-721-7762 | HHB 120e | ltsidirsas@uvic.ca |
| Centre for Academic Communication Manager | Nancy Ami | 250-853-3675 | LIB 135j | cacmgr@uvic.ca |
| CAC Coordinator/Learning Strategist Program | Emily Arvay | 250-472-5706 | LIB 135m | cacpc@uvic.ca |
| English as an Additional Language (EAL) Specialist | Kaveh Tagharobi | 250-472-4459 | LIB 135k | eal2@uvic.ca |
| English as an Additional Language (EAL) Specialist | Madeline Walker | caceal4@uvic.ca | ||
| Manager, Math & Stats Assistance Centre | Jane Butterfield | 250-721-7444 | DTB A445 | msacmgr@uvic.ca |
| Math & Stats Assistance Centre Program Coordinator | Josh Manzer | ELL 166 | msacpc@uvic.ca | |
Community-Engaged Learning (CEL) |
||||
| Community-Engaged Learning Coordinator | Rhianna Nagel | 250-472-5667 | COR B132 | celc1@uvic.ca |
| CEL Assistant Coordinator | Alexandra Haupt | celc2@uvic.ca | ||
Leadership Team
Director, Student Academic Success
Administrative Assistant to the Executive Director
Community-Engaged Learning Coordinator
Director, Curriculum Renewal & Strategic Initiatives
