Contact us

 You can reach our staff using our staff directory or 

Class recording support

We are here to help!

Access your support teams and supports in multiple ways:

Online workshops and in-person drop-in sessions

A great place to start is by attending the class recording online workshop. We also have in-person drop in sessions where you can practice in a room ahead of class.

View our upcoming workshops and drop-ins

 

Live & email support

For any questions you encounter when preparing to record your class or managing recordings, we are also available live or through email. If you are experiencing, technical difficulty in the classroom, the best course of action is to restart the computer (as this solves most issues) and contact AV at 250-721-8292.

 

Book a consultation

We are also happy to meet with you individually to further discuss options for class recording. Our consultations here are online, but we have some limited capacity to meet in your room if you have one booked.

 

Self-serve web guides

We also have a number of self-serve web guides you might find helpful:

Location and mailing info

General inquiries:

Email: ltsioffice@uvic.ca
Phone: 250-721-8571
Fax: 250-721-6494

Mailing address:

Division of Learning and Teaching Support and Innovation (LTSI)
University of Victoria
PO Box 1700 STN CSC
Victoria BC V8W 2Y2, Canada

Courier or in-person address:

Division of Learning and Teaching Support and Innovation (LTSI)
University of Victoria
Harry Hickman Building, Room 120
3800 Finnerty Road (Ring Road)
Victoria, BC V8P 5C2, Canada


LTSI Support areas:

Directory listing

Group/Position Name Telephone Office E-mail

LTSI Division Office

FAX 250-721-6494
Administrative Assistant Nico De Marco 250-721-8571 HHB 120 ltsioffice@uvic.ca
Administrative Officer Marian Simmonds 250-472-5076 HHB 120d ltsiao@uvic.ca
Executive Director Laurene Sheilds 250-721-8572 HHB 120g ltsied@uvic.ca
Assistant to the Executive Director Bo Love 250-472-5765 HHB 120 ltsiaa@uvic.ca
LTSI Program Coordinator Carolyn Boss 250-472-5624 HHB 120b ltsipc@uvic.ca
CES Systems Support Coordinator Shawn Cure 250-472-4799 HHB 120j ceshelp@uvic.ca
Strategic Projects and Communications Coordinator Hannah Rose 250-721-5086 HHB 120e ltsicomms@uvic.ca

Curriculum Renewal and Strategic Initiatives

Director, Curriculum Renewal and Strategic Initiatives Viviana Pitton 250-472-5533 HHB 120h ltsidircr@uvic.ca

Teaching Excellence

Director, Teaching Excellence Cynthia Korpan 250-472-4798 HHB 120k ltsidirte@uvic.ca
TAC Coordinator Gerry Gourlay 250-721-7889 HHB 120j ltsitac@uvic.ca

Technology Integrated Learning (TIL)

Learning Technology Ecosystem Manager Craig Scharien 250-721-7562 LIB 034m tilmgr@uvic.ca
Manager - Ed Tech Support Alex Warrington ltsicoop@uvic.ca
Sr Learning Experience Designer Katy Chan 250-721-7842 LIB 034l kafka@uvic.ca
Learning Experience Designer Hayley Hewson 250-721-8510 LIB 034c hhewson@uvic.ca
Learning Experience Designer Thiago Hinkel thiagohinkel@uvic.ca
Learning Experience Designer Jeff Baxter jeffbaxter@uvic.ca
Learning Experience Designer Jiexing Hu jiexinghu@uvic.ca
Learning Experience Designer - Accessibility Melissa Doyle doylem@uvic.ca
Learning Experience Designer - Accessibility Gayle Palas gpalas@uvic.ca
Learning Experience Designer - Accessibility Fizza Haider fhaider@uvic.ca
Ed Tech Support Specialist Kayla Smith 250-721-8749 LIB 034d kaylas@uvic.ca
Ed Tech Support Specialist Babak Mirshahi bmirshahi@uvic.ca
Ed Tech Support Specialist Reese Kingsley rkingsley@uvic.ca
Ed Tech Support Specialist Jeanette Wu jeanettewu@uvic.ca
Ed Tech Support Specialist Stephanie Eisler 250-721-6203 LIB 034f tilassistant@uvic.ca
Ed Tech Support Specialist Gwen Nguyen nhnguyen@uvic.ca
Jr Ed Tech Support Specialist Ruvie Kaviya rkaviya@uvic.ca
Jr Ed Tech Support Specialist Connor McKenzie jcmck5@uvic.ca
Jr Ed Tech Support Specialist Joe Crowther joecrowther@uvic.ca

Student Academic Success

Director, Student Academic Success Shailoo Bedi 250-721-7762 HHB 120e ltsidirsas@uvic.ca
Centre for Academic Communication Manager Nancy Ami 250-853-3675 LIB 135j cacmgr@uvic.ca
CAC Coordinator Emily Arvay 250-472-5706 LIB 135m caclspc@uvic.ca
English as an Additional Language (EAL) Specialist Kaveh Tagharobi 250-472-4459 LIB 135k eal2@uvic.ca
English as an Additional Language (EAL) Specialist Odivi Ghanbari caceal3@uvic.ca
Manager, Math & Stats Assistance Centre Jane Butterfield 250-721-7444 DTB A445 msacmgr@uvic.ca
Math & Stats Assistance Centre Program Coordinator Josh Manzer ELL 166 msacpc@uvic.ca

Community-Engaged Learning (CEL)

Community-Engaged Learning Coordinator Rhianna Nagel 250-472-5667 COR B132 celc1@uvic.ca
CEL Assistant Coordinator Alexandra Haupt celc2@uvic.ca

Leadership Team

Laurene Sheilds

Executive Director
LTSI
Office: HHB 120g
Dr. Shailoo Bedi

Director, Student Academic Success
LTSI
Office: Lib 410 & HHB 120e
Marian Simmonds

Administrative Officer
LTSI
Office: HHB 120d
Cynthia Korpan

Director, Teaching Excellence
LTSI
Office: HHB 120k
Bo Love

Administrative Assistant to the Executive Director
LTSI
Office: HHB 120
Rhianna Nagel

Community-Engaged Learning Coordinator
LTSI
Office: Cornett B132
Dr. Mariel Miller

Director, Technology Integrated Learning
LTSI
Office: LIB 034e
Viviana Pitton

Director, Curriculum Renewal & Strategic Initiatives
LTSI
Office: HHB 120j
Craig Scharien

Project Manager, Learning Technologies
LTSI
Office: LIB 034B
Hannah Rose

Strategic Projects and Communications Coordinator
LTSI
Office: HHB 120e