ISA Virtual Drop-in Hours

This service is provided by International Student Services. 

Date: Weekdays (Monday-Friday starting on Tuesday, June 01, 2021)

Time: 2:00pm - 4:00pm (PT). If you are not located in PT, use the Time Zone Converter to find out the time of the event in your region.

Location: Microsoft Teams

Our International Student Advisers (ISAs) are regulated immigration practitioners who can provide advice about Canadian immigration documents and explain how UVic policies relate to your international student status.

Do you have a quick question? Starting June 1, 2021, ISAs will be available for virtual drop-in hours, weekdays between 2:00pm and 4:00pm (PT), except for statutory holidays or scheduled office closures. To meet with an ISA for a short appointment (10 minutes), phone International Student Services at +1 250 721 6361 starting at 1:30pm (PT) for a same day drop-in appointment. Students meet with an ISA on a first-come, first-served basis.

Prepare for your meeting with an ISA with the following:

  • Student number (V#)
  • Original or copy of your Canadian immigration documents (e.g. study permit, work permit, temporary resident visa) and passport
  • Any other relevant documents you have that may be needed for the consultation
  • Your list of questions

Please note: Our ISAs cannot complete your immigration applications for you or advise on Permanent Residence programs. Students seeking this assistance can consider hiring an authorized immigration representative.

Audience: UVic international students

Business program students should contact the School of Business International Programs Office at for support. Continuing Studies students should contact the Admissions & Immigration Assistant at for assistance.

For COVID-19 related information, visit the UVic response to COVID-19 website and the COVID-19 Information on the International Resources web page. Please note, as information can change without notice, for the most current immigration information, always visit the Immigration, Refugees and Citizenship Canada’s website and the Government of Canada website.