UVic Ticket Centre

 

PLAN YOUR VISIT


  • Obtain your proof of vaccination. Get your BC Vaccine Card (for everyone 12+)
  • Arrive early (doors will open 40 mins before events) to give you enough time to find parking and be screened at entry.
  • Required for entry. Please be ready to present your government-issued Photo ID (for 18+) and provincial App and/or government-issued vaccination status (QR code).
  • Proof of vaccination will be checked on the main floor and balcony levels.  Please head to the appropriate area as indicated on your tickets.  Staff are on hand to assist as needed, please ask if you require assistance.
  • Proof of vaccination will be completed first before we check tickets for seating.
  • Masks are required for all attendees aged 5+ and must be worn at all times in the building.
  • Please stay home if you are not feeling well. Contact the UVic Ticket Centre to arrange a refund prior to the event.
  • Concession and Coatcheck services are not available at this time.

Refund Policy

We are happy to offer a refund prior to an event (minus the one time order fee) to anyone who is unable to attend.

Event updates and frequently asked questions are viewable on our Ticketing FAQ page

Please email  or call (250) 721-8480 with any inquires regarding refunds. Regular hours are subject to change. We thank you for your patience.

 

250-721-8480 or 

 Mon to Fri from 9:30 am to 4:00 pm

    


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Policies in effect

Online sales:
An order fee of $3.00 will be charged on each order, up to a maximum of ten tickets. This fee includes mailing your ticket order. A print at home option is also available. Please note that on those purchases made within six days of performance date, tickets will be held at the UVic Ticket Centre for pickup during regular office hours or prior to the event.
In-person and telephone sales:
An order fee of $2.00 will be charged on each order, up to a maximum of ten tickets. This fee includes mailing your ticket order.Please note that on those purchases made within six days of performance date, tickets will be held at the UVic Ticket Centre for pickup during regular office hours or prior to the event.

If your tickets have been misplaced or stolen, please visit the UVic Ticket Centre when you arrive for your event.

Lost your print at home tickets? Just log into your online account and select “Reprint Tickets” under your list of upcoming performances.

The Farquhar Auditorium is a scent-free environment. Thank you for your co-operation in adhering to this policy.

Your personal information will be used for identifying the ticket purchase only. Manage your mail list subscriptions by signing in to your online acct here or by contacting us.

We recommend arriving half an hour prior to event start time. Patrons arriving late or needing to be reseated after an event has begun will be seated or re-seated at an appropriate break in the event, as per the client producing the event.

Each person regardless of age must have a valid ticket to enter a performance. Each client makes their own arrangement for young children. Contact the Ticket Centre at 250-721-8480 or ticket@uvic.ca to check on availability of complimentary tickets for the event you wish to attend.