Effective Employee Feedback

Course duration: 4 hours
Facilitator/Instructor: Sarah Hood
Audience: Supervisors, Managers, Leaders
Course description

Learning Outcomes:

  • Identify opportunities to provide effective feedback to employees
  • Apply a simple framework to support successful feedback conversations
  • Use a strengths based approach to provide feedback that engages employees in finding solutions
  • Redirect defensive responses to focus on the mutual development of solutions.

This course is for those who supervise only.  As a pre-requisite for this course you must have previous Interpersonal communications training, such as: iSkills, Giving & Receiving Feedback, Effective Listening etc.)