Effective Employee Feedback

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Course duration: 4 hours
Facilitator/Instructor: Sarah Hood
Audience: Supervisors, Managers, Leaders
Program:

Course description

Learning Outcomes:

Identify opportunities to provide effective feedback to employees
Apply a simple framework to support successful feedback conversations
Use a strengths based approach to provide feedback that engages employees in finding solutions
Redirect defensive responses to focus on the mutual development of solutions.

This course is for those who supervise only. As a pre-requisite for this course you must have previous Interpersonal communications training, such as: iSkills, Giving & Receiving Feedback, Effective Listening etc.)

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