LMS Policy

Overview

University Systems provide access to and administration of the UVic CourseSpaces LMS. Technology Integrated Learning provide support and professional development in the use of CourseSpaces.

Access

To use CourseSpaces, you need

  • a primary NetLink-ID
  • a primary UVic e-mail address.

Both students and instructors can report problems with access (log-in) by phone or email to the Computer Help Desk.

If access to CourseSpaces is required for persons not associated with UVic (i.e., they do not have a Netlink-ID), an application for an affiliate ID is necessary as we no longer permit the use of Secondary Netlink-IDs. Information about this service and how to request an affiliate ID can be found in the University Systems service catalogue.

Important announcements about the availability, maintenance, and upgrades of CourseSpaces will be distributed via University Systems and Technology Integrated Learning.

The role of Technology Integrated Learning

TIL is responsible for

  • upholding UVic Policy IM7200 "Responsible Use of Information Technology Services."
  • providing educators with timely and relevant information and support.
  • researching, testing, and integrating (when and where appropriate) feedback and suggestions into ongoing instructional and support services.
  • backing up the term’s credit courses, including student contributed content and instructor course content, for one year from the course end date as per section 19.00 of the UVic Policy IM7700 "Records Management Policy."  The content will then be deleted and the instructor will be notified of the deletion date in advance.

Ownership and responsibility for course content

Course instructors are responsible for all content, for supporting other individuals using the course, and for all communication with respect to that course.

Instructors of CourseSpaces courses are responsible for

  • requesting their official credit course shell through the Request your LMS procedure.
  • developing and maintaining all course content, including transferring all content from one course shell to another.
  • providing first line assistance to students, TAs, and co-instructors in the course.
  • informing the Computer Help Desk if issues arise with respect to students' access to the course.
  • contacting the Computer Help Desk on behalf of students, TAs, and co-instructors, and when issues related to access or use of the course arise.
  • ensuring students are aware of appropriate online behaviour and that they know how to contact the course instructor in case of difficulty.
  • removing students or TAs whose behaviour violates UVic Policy IM7200 "Responsible Use of Information Technology Services" or any other UVic policy.
  • reading and responding to all email from Technology Integrated Learning and ensuring that all students, TAs, and co-instructors are aware of all information distributed through the support mailing list.
  • ensuring that co-instructors and TAs are made aware of training opportunities or consultation regarding the use of CourseSpaces.
  • ensuring use of student data in a CourseSpaces course conforms to guidelines documented on the Human Research Ethics Board web site.
  • ensuring use of content follows UVic’s Copyright Policies and Guidelines.
  • keeping a back-up of your course content at the end of the course in a location other than CourseSpaces. At the end of each term, after removing student access, Technology Integrated Learning will keep a backup of the term’s credit courses, including student contributed content and instructor course content, for one year from the course end date as per section 19.00 of the UVic Policy IM7700 "Records Management Policy." The instructor will be notified of the deletion date in advance.
  • downloading the student content or grades to be retained prior to the cleanup date by contacting the Computer Help Desk for technical assistance. Non-credit courses such as sandboxes, research and continuing courses will not be affected if they have been accessed (viewed) in the previous (one) year. To ensure non-credit course content is kept, log into CourseSpaces and view the course before the cleanup date.