University Systems help centre
Long distance privileges and authorization codes
Long distance privileges are determined by the department head based on your requirements to conduct university business. A "class of service" defines the access level for making outbound calls.
Class A: campus local to local
- can dial another local on campus
- Can dial 911
Class B: campus local to local plus
- class A, plus:
- toll free (i.e. 1-800/888)
- automated operator for placing calling card calls, collect, and third number billed (to an off-campus number)
Class C: Victoria free calling area
- class B, plus:
- Victoria free calling area
- 411 (directory assistance for Victoria free calling area)
Class D: North America long distance
- class C, plus:
- direct dialing long distance within North America
- Long distance directory assistance within North America (xxx-555-1212)
Class E: international long distance
- class D, plus:
- direct dialing long distance anywhere (except 1-900)
To change the class of service for your local, talk to your department administrator or contact Network Services at firstname.lastname@example.org.
Authorization codes (for long distance calling)
The "Authorization code" feature is used to assist with securing a phone for outbound calls (e.g. block long distance calling to every user except those with the authorization code) and/or to separate long distance calls for a local that has more than one person placing calls.
It works by choosing a class of service (see above) for outbound calling and then choosing a class of service for the authorization code. For example, local xxxx will be assigned class C which allows any user to place local free calls within Victoria, but in order to place an international call (class D), users would have to enter an authorization code.
- A UVic local can have up to six different authorization codes.
- An authorization code can be configured on more than one UVic local.
- A different FAST code can be assigned to each authorization code to separate long distance changes without needing to do an internal charge voucher (ICV) transaction.
To use your authorization code see instructions under dialing information
- Best practices for cleaning your phone
- Billing: Voice Service Charges Viewer
- Call flow patterns and options
- Dialing information
- Frequently asked questions (FAQ)
- Installing a fax machine
- Long distance privileges and authorization codes
- Long distance rates
- Making conference calls
- Manuals and reference guides
- Move or change the configuration of a local
- Ongoing telephone (VoIP) service rates
- Order a new analogue line
- Order a VoIP phone
- Public access telephones
- Telephone service issues
- Toll-free service
- Update your personal UVic directory listing
- Voice services billing information
- VoIP self services