University Systems help centre

Internet and telephone

Mobile communications support

UVic supports mobile devices running iOS 12.5.4+ and Android 8.1+. All other devices are best-effort support only. Faculty and staff interested in obtaining a UVic mobile phone should visit the Technology Solutions Centre. Please note: Android devices do not fully support Exchange ActiveSync encryption so they are not recommended standards for employee-use.

Instructions for connecting to UVic services, transferring data, and employee purchasing can be found below.

If you can't find what you're looking for on the pages listed below, please contact the Computer Help Desk.

• Related support
• Related services

How-tos

• Frequently asked questions (FAQs) for mobile devices
• Transferring data to a new Android device
• Transferring data to a new iOS device

Setups

• Configure Exchange for mobile devices
• Configure RBE for mobile
• Connect to eduroam: Android 8
• Connect to eduroam: iPhone or iPad
• Connect to UVic: Android 8
• Connect to UVic: iPhone or iPad

Internet & telephone BYOD Wireless Domain names IP Message Broadcasting Remote access (VPN) Residence Internet (ResNet) Telephones Voicemail Wired Internet Wireless Internet