University Systems service catalogue

Storage and backupsServers & storage

University computer backup (TSM)

Potential problem with some Windows TSM backups

We have identified an issue with a number of TSM backups.  For more information, please see our bulletin on the issue.


The Tivoli Storage Manager (TSM) system is backup and recovery software designed to protect computer users from data loss. Users can automate data backup and restore functions, as well as manually backup and retrieve data. The TSM backup service is available for most operating systems.

Who can use this service?

How do I request or access this service?

To administer your account, login to TSM administration with your NetLink ID and password. Once nodes are created, users must install, configure, and run the TSM client.

What is the cost for this service?

This service is provided free of charge.

When is this service available?

This service is available 24 hours a day, 7 days a week, except during scheduled and unscheduled maintenance. You can be informed of service interruptions by subscribing to Informed.

How do I get help with this service?

Contact the Computer Help Desk for help with this service: