Custom Programs

Corporate programs
Tailored programs target specific company needs.

Elevate your business. For employers in both the private and public sectors, Executive Programs offers "in-house" custom-designed programs that address the specific training and educational needs of your organization.

We've delivered customized programs for various government agencies, crown corporations, privately held companies (both large and small) as well as not-for-profit organizations.

One recent very successful custom program has been the Service Leadership programs with the Whistler Chamber of Commerce.

In 2014, the Gustavson School of Business and the Whistler Chamber partnered to create a service leadership program that provides local organizations with the resources necessary to deliver world-class service.

The result? The Whistler Experience® – a suite of programs that elevate the resort’s service across organizations and sectors. It engages employees to consistently provide an effortless and personalized customer experience based on the Moments of Power methodology. True to its tagline, “to elevate your service, first elevate your people”, a methodology was developed that can be consistently taught at every Whistler business – large and small, for profit or not-for-profit – in live and online workshops.

"Gustavson's service management specialization prepares participants to take on leadership roles in the new economy, an economy that is increasingly dependent on service," says Mark Colgate, Professor at Gustavson and trailblazer for the Whistler Experience program.

View a clip of how Whistler shares the program foundation - the 3Rs of Service Excellence:


Some clients we've created customized programs for:

North America

  • Domtar Inc.
  • BC Ferries Corporation
  • The Butchart Gardens
  • Fisheries and Oceans Canada
  • Insurance Institute of BC
  • Juan de Fuca Hospital Society
  • Ocean Pointe Resort
  • Sierra Systems Consultants Inc.
  • StressGen Biotechnologies Corp.
  • Yukon Government
  • Vancouver Island Television
  • Whistler Chamber of Commerce
  • Custom House Global Foreign Exchange
  • ACD Systems


  • Chinese Macroeconomics Society
  • ITI International Technology Integration
  • Lucky Goldstar Group of Korea
  • LG Electronics Inc.
  • National Sun Yat-sen University
  • Planning Commission of China
  • China Ministry of Agriculture
  • Taejon University (Korea)
  • Woori Bank (Korea)
  • Youth Business China
  • Taiyuan National High-Tech Park (China)

For more information, please contact:

Charmaine Stack, Director
Executive Programs Administration
Tel: 250-472-4446