Resources

Some of the hardware, software, and staff resources available in the Systems computing facilities include:

Software

Our computers are loaded with a wide variety of applications, including general-purpose productivity software and specialized applications for courses and disciplines, including:

  • Office packages: Microsoft Office, Apple iWork suite
  • Media content creation: Adobe Creative Suite, Apple iLife suite, Audacity, Camtasia Studio
  • Statistics and mathematics: EViews, Matlab, Minitab, R, SAS, Stata, Stella, IBM SPSS, Systat

TIP: You can search for specific applications on our full software list.

Computer Help Desk support

Friendly and knowledgeable Computer Help Desk staff are always on-site to support and assist with the software and hardware we provide in the facilities. Remote desktop assistance is also available directly from the computers in our facilities.

We do not provide general software tutorials, but will redirect you to other resources to learn new software.

Staff are not permitted to assist with assignments and will instead redirect you to your instructor or TA.

Printing and photocopying

Self-serve printing and photocopying is available at all our computing facilities. Wireless printing from most Windows and Mac notebook computers is available.

Network storage

Network-based personal home file storage is accessible from all our computers. In campus computer facilities, personal home file storage is mapped on the Windows workstations and on the desktop of Mac workstations.

Instructors may use the SFG Clients volume to make digital course materials, readings and assignments available, and to create drop-box folders for submitting digital assignments. This drive is mapped as the S: drive on all of our computers. Contact us to set up an SFG Clients class folder.

Audiovisual equipment

All our classrooms are equipped with video data projectors and a sound system. Presentation remotes and wireless lapel mics are available for instructor use. Other audiovisual equipment is available for rent from Audiovisual Services.

Guest NetLink IDs

Guests of the university may pay a fee to create a guest NetLink ID and use the computers in our computing facilities. The current access feesare $1 per half hour, $10 per day, or $35 per week (CAD). Visitors may pay with debit, MasterCard or VISA. If paying with cash, payments may be made in the Clearihue facility only.

Guests must agree to abide by the Responsible Use of Information Technology IM7200 before using our workstations. If a facility is very busy, a visitor may be referred to another facility or be asked to return at a later time.

UVic faculties that organize or sponsor conferences and wish to pre-arrange access for their attendees may contact the help desk to discuss options and associated costs.