Zhi Lu

Zhi Lu
Position
Associate Professor

Contact
Office: BEC 440
250-472-5960

Expertise

  • Service and sales management
  • Innovation and disruptive technologies
  • Sustainability 

Dr. Zhi Lu is an associate professor of marketing and innovation at the Peter B. Gustavson School of Business, University of Victoria. His Ph.D. is in Marketing from the Pennsylvania State University. His current scholarly interest is in three domains: service and sales management, innovation and disruptive technologies (e.g., Artificial Intelligence), and sustainability. His research has been published in premier marketing and interdisciplinary academic journals, including California Management Review, Journal of Retailing, Journal of Association for Consumer Research, Annals of Tourism Research, International Journal of Hospitality Management, Science of the Total Environment, Habitat International, Growth & Change, Computers, Materials & Continua, Intelligent Automation & Soft Computing, and Asia Pacific Journal of Innovation and Entrepreneurship, among others. He serves as the Vice-Chair for AMA Entrepreneurial Marketing SIG. 

Dr. Lu is passionate about inspiring and teaching and has won two university-wide teaching awards. Prior to the Gustavson School of Business, he taught marketing courses at the Pennsylvania State University and Fudan University. He also has held past visiting positions at the University of California, San Diego, the University of Oregon, Kyushu University in Japan, and the University of Nebraska-Lincoln. He is an affiliated researcher at Reynolds & Reynolds Sales Leadership Insitute at Texas A&M University.

Journal Publications

Pei, J., Lu, Z., and Yang, X. (forthcoming). What Drives People to Repost Social Media Message During COVID-19 Pandemic? Evidence from Weibo News Microblog. Growth & Change. 

Wu, C., Tan, N., Lu, Z., Yang, X., and McMurtrey, M. (forthcoming). Strategies of Knowledge Pricing and the Impact on Firms’ New Product Development Performance. KSII Transactions on Internet and Information Systems.

Lu, Z., Mattila, A., and Liu, S. (2021). When Customers Like Preferential Recovery (and When Not)? Annals of Tourism Research. Vol. 87(Mar), 1-14.
https://doi.org/10.1016/j.annals.2020.103135

Huang, L., Lu, Z., and Rajagopal, P. (2021). Numbers not Lives: AI Dehumanization Undermines COVID-19 Preventive Intentions. Journal of the Association for Consumer Research, Vol.7(1): 1-23.
https://doi.org/10.1086/711839

Wu, C., Cui, H., Lu, Z., Yang, X., and McMurtrey, M. (2021). Big Data Knowledge Pricing Schemes for Knowledge Recipient Firms. Computers, Materials & Continua, Vol. 69(3):3275-87.

Pan, W., Wang, J., Lu, Z., Liu, Y., and Li, Y. (2021). High-quality Development in China: Measurement System, Spatial Pattern, and Improvement Paths. Habitat International, Vol. 118 (Oct.), 1-10.

Li, Y., Zhang, X., Cao, Z., Liu, Z., Lu, Z.,  and Liu, Y. (2021). Towards the Progress of Ecological Restoration and Economic Development in China's Loess Plateau and Strategy for More Sustainable Development. Science of the Total Environment, Vol. 756(Feb), 1-14.
https://doi.org/10.1016/j.scitotenv.2020.143676

Chen, Z., Liu, X., Lu, Z., and Li, Y. (2021). The Expansion Mechanism of Rural Residential Land and Implications for Sustainable Regional Development: Evidence from the Baota District in China’s Loess Plateau. Land, Vol. 10(172), 1-16.
https://doi.org/10.3390/land10020172 

Lu, Z., Bolton, L., Ng, S., & Chen, H. (2020). The Price of Power: How Firm’s Market Power Affects Perceived Fairness of Price Increases. Journal of Retailing, 96(2), 220–234.
https://doi.org/10.1016/j.jretai.2019.09.004

Yu, X., Huang, H., Liu, S., and Lu, Z. (2020), Signaling Authenticity of Ethnic Cuisines via Handwriting. Annals of Tourism Research, Vol. 85(Oct), 1-13. 
https://doi.org/10.1016/j.annals.2020.103054

Wu, C., Yin, H., Yang, X., Lu, Z., and McMurtrey, M. (2020). Pricing Method for Big Data Knowledge Based on a Two-Part Tariff Pricing Scheme. Intelligent Automation & Soft Computing, Vol. 26(5): 1173-1184.

Qin, X., Li, Y., Lu, Z., and Pan, W. (2020), What Makes Better Village Economic Development in Traditional Agricultural Areas of China? Evidence from 338 Villages. Habitat International, Vol. 106(Dec), 1-11.

Lu, Z., Kahle, L., Lee, S., and Lee,S. (2012), Football Fans’ Contrasting Motivations: China, S. Korea, and the USA. Asia Pacific Journal of Innovation and Entrepreneurship, Vol. 6(1), 9-31.

Patterson, P. G., McColl-Kennedy, J., Smith, A., and Lu, Z. (2009). Customer Rage: Triggers, Tipping Points, and Take-Outs. California Management Review, Vol. 52 (1), 6-28.

Recognition & Awards

2019 Faculty representative, Robert Mittelstaedt Doctoral Symposium, University of Nebraska-Lincoln
2018 Marketing Strategy Consortium Faculty Fellow, Mizzou Marketing Strategy Consortium, Trulaske College of Business, University of Missouri
2018 Early-career Faculty Fellow, Marketing Strategy Consortium, University of Missouri Faculty representative, Robert Mittelstaedt Doctoral Symposium, University of Nebraska-Lincoln
2016 AMA Entrepreneurial Marketing SIG Doctoral Consortium Kauffman Fellow, AMA Entrepreneurial Marketing SIG & Kauffman Foundation
2015 Academy of Marketing Science Inaugural Doctoral Consortium Fellow, Academy of Marketing Science
2015 Haring Symposium Fellow, Haring Symposium

William A. and Joan L. Schreyer Graduate Scholarship, Smeal College of Business, The Pennsylvania State University
2013 Frank P. and Mary Jean Smeal Endowment Fund Scholarship, Smeal College of Business, The Pennsylvania State University

William A. and Joan L. Schreyer Graduate Scholarship, Smeal College of Business, The Pennsylvania State University

Grants

Completed

  • Smeal Competitive Research Grant, Funded by Smeal College of Business, The Pennsylvania State University (October 1, 2015 - May 31, 2016) ($800.00), Completed, Spring 2016, CoInvestigator Zhi Lu with CoInvestigator Hans Baumgartner

  • Smeal Competitive Research Grant on Sustainability, Funded by Smeal Sustainability Council, The Pennsylvania State University (January 1, 2014 - December 31, 2014) ($3,500.00), Completed, Spring 2014, CoPI Zhi Lu (50%) with CoPI Eunice Kim (50%)

  • Smeal Small Research Grants, Funded by Smeal College of Business, The Pennsylvania State University (January 1, 2013 - December 31, 2015) ($500.00), Completed, Fall 2013, PI Zhi Lu

  • Research on Branding and Specializing Strategy for Radio and Television Channels, Funded by National Administration of Radio, Film and Television Social Science Research Fund of China (January 1, 2009 - December 31, 2011) (¥100,000.00), Completed, Fall 2011, PI Zhi Lu

In Progress

  • Embracing or Omitting: How Do Technology Firms Leverage History to Thrive Their Innovations In The Marketplace?, Funded by Gustavson Executive Research Grant (May 1, 2019 - March 31, 2020), awarded April 30, 2019, Funded - In Progress, Spring 2019, PI Zhi Lu

  • AMA Summer Conference 2017 San Francisco, CA, Funded by UVic Scholarly Travel grants (August 3, 2017 - August 6, 2017), awarded June 16, 2017 ($1,350.00), Funded - In Progress, Summer 2017, Other Zhi Lu

  • AMA Winter Conference 2016, Orlando, FL, Funded by UVic Scholarly Travel grants (February 17, 2017 - August 19, 2017), awarded May 8, 2017 ($1,350.00), Funded - In Progress, Spring 2017, Other Zhi Lu

Courses Taught

  • Data-Driven Decision Making (MBA)
  • Marketing Principles and Management (BCom)
  • Customer Experience Management (BCom)

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