Winners of consumers' trust by industry category

Category Leading Brand Full Category Results
Alcohol Crown Royal* View/Download
Apparel and Footwear MEC View/Download
Automobile Rental Enterprise Rent-A-Car View/Download
Automotive Toyota* View/Download
Beverages Canada Dry View/Download
Coffee/Tea (TIE) Kicking Horse Coffee* & DAVIDsTEA View/Download
Confectionery/Snack Foods Lindt/Lindor* View/Download
Dairy Products and Alternatives Lactalis Canada (formerly Parmalat) View/Download
Delivery Services Canada Post  View/Download
E-commerce Best Buy View/Download
Electronics & AV Equipment Bose View/Download
Entertainment Cirque du Soleil View/Download
Financial Services Interac* View/Download
Grocery Stores Costco Wholesale* View/Download
Gas Stations Petro-Canada* View/Download
Health and Beauty Retailers Shoppers Drug Mart/Pharmaprix View/Download
Heath Care & Nutrition Jamieson View/Download
Home, Office and Garden Retailers Home Hardware View/Download
Hotels Fairmont Hotels & Resorts* View/Download
Household Care Arm and Hammer View/Download
Insurance Canadian Automobile Association* View/Download
Media The Weather Network/MétéoMédia View/Download
Major Appliances Bosch View/Download
Packaged Foods President's Choice* View/Download
Personal & Beauty Care Dove View/Download
Restaurants/Takeout A&W* View/Download
Small Appliances Dyson View/Download
Sportswear Columbia Sportswear* View/Download
Technology Intel* View/Download
Telecoms/Cable TELUS* View/Download
Toys & Games Lego* View/Download
Transportation VIA Rail* View/Download
Travel (TIE) Carlson Wagonlit & Booking.com View/Download


*indicates that the brand was a category winner in the Gustavson Brand Trust Index 2020 results. 

View the FULL 2021 REPORT of Rankings & Insights