University Systems service status

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University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Select one of the options below to stay informed:

*COMPLETE* NETS: Line Card Being Added to Mearns Router - Oct. 30, 7:15am

Posted on October 28, 2014 at 01:00:27 pm by
Effective date: October 30, 2014 at 07:15:00 am(17 hours ago)

Effective 17 hours ago: *UPDATE* This work is now complete

Network Services will be adding a new line card to the Mearns router on Thursday Oct. 30 beginning at 7:15am. The card addition should not affect users in any way.

Work will be completed by 7:45am

Network Services

NETS: Switch Upgrade - RWA - Fri. Oct. 31, 7:15am

Posted on October 29, 2014 at 07:37:23 am by
Effective date: October 31, 2014 at 07:15:00 am(6 hours from now)

Effective 6 hours from now: Network Services will be upgrading a switch in RWA on Friday Oct. 31. This switch upgrade will affect network service for users in RWA, RHB, RPH, and RWI.

Work is scheduled to begin at 7:15am and will be completed by 7:45am

Network Services

Posted on October 30, 2014 at 09:13:15 am by
Effective date: October 30, 2014 at 09:08:00 am(15 hours ago)

Effective 15 hours ago: The IPS was blocking attempts to the domain The malware list service UVic subscribes to incorrectly tagged the domain as a source of malware.

NETS has manually removed the domain from the IPS and the list provider has fixed their error.

UVic Network Services

Completed * Exchange 2013 storage maintenance

Posted on October 30, 2014 at 01:58:50 pm by
Effective date: October 30, 2014 at 04:00:00 pm(8 hours ago)

Effective 8 hours ago: Storage maintenance has been successfully completed.



At 16:00 today, Exchange 2013 mailbox databases in EDC2 will be temporarily moved to EDC1, while the storage array in EDC2 is updated.

There is no interruption to Exchange clients expected. When the storage maintenance is done, the mailbox databases will be restored to normal configuration and this informed will be updated.

Thank you.

Data Centre Services
University Systems

PaperCut Printing Services unavailable

Posted on October 30, 2014 at 03:30:11 pm by
Effective date: November 01, 2014 at 10:00:00 pm(1 day from now)

Effective 1 day from now: PaperCut printing services will be unavailable from 10 pm to approximately 11 pm November 1, 2014 for a scheduled certificate upgrade.

Annemarie Balfour
Senior Technical Analyst
University Systems

Beanstream credit card processing service disruption

Posted on October 30, 2014 at 07:39:24 pm by
Effective date: October 30, 2014 at 07:34:00 pm(5 hours ago)

Effective 5 hours ago: On Thursday, October 30th between approximately 15:15 and 15:35, UVic's credit card processor, Beanstream, experienced a brief outage while Beanstream IT staff performed emergency maintenance. During the outage window, online credit card payments may not have completed successfully. All services should now be restored and functioning correctly.

Scott Thompson
Manager, Production and Technical Support
University Systems