University Systems service status

Return to top of page.
Return to primary navigation.
Skip to secondary navigation.

University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Select one of the options below to stay informed:



Symantec Endpoint Protection upgrade

Posted on August 19, 2014 at 01:22:24 pm by atfinlay@uvic.ca
Effective date: August 19, 2014 at 05:00:00 pm(3 days ago)

Effective 3 days ago: Many UVic workstations run Symantec Endpoint Protection (SEP) anti-virus software that protects them from viruses, malware, and malicious activities. A security vulnerability has been discovered in the most currently deployed version of SEP, which has necessitated the need to upgrade the SEP client on these workstations.

Workstations that are running the managed version of the SEP client will be upgrade automatically by the SEP management server. Departments directly supported by University Systems have been placed in to four groups. One group will be automatically upgraded each evening starting tonight (August 19, 2014) and ending on Friday, August 22. Each department will be notified by their support staff the day of their upgrade and encouraged to save their work and leave their workstation turned on at the end of the work day.

Support Persons for departments not directly supported by University Systems are being contacted with this information, and will be encouraged to opt-in to this upgrade process.

Clients that are running the unmanaged SEP client can download the client update from the University Systems website here:

http://www.uvic.ca/systems/support/computerssoftware/softwaredistribution/sep.php

Please contact Marc Thoma (721-4282 or mthoma@uvic.ca) if you have any questions or would like to opt-in to this upgrade.


--
Andrew Finlay
Senior Technical Analyst CLTE | University Systems atfinlay@uvic.ca | CLE A141 | 250.472.4832


Network Maintenance EDC2

Posted on August 21, 2014 at 03:51:13 pm by tsteeves@uvic.ca
Effective date: August 22, 2014 at 07:00:00 am(23 hours ago)

Effective 23 hours ago: This work has been completed.


******************************************************************


Three NETS vlans will be moved from the datacentre router to the wireless services router. There will be 6 second interruptions to the NETS servers and some of the EDC2 phones.

--
UVic Network Services


NETDRIVE Maintenance: Saturday, Aug. 23 @ 10:00PM

Posted on August 22, 2014 at 08:49:31 am by rrutherf@uvic.ca
Effective date: August 23, 2014 at 10:00:00 pm(15 hours from now)

Effective 15 hours from now: We will be performing routine maintenance on NETDRIVE beginning at 10:00PM on Saturday, August 23, 2014. The work should be completed by Midnight.

The server will be restarted during the maintenance period & the following services will be affected:

- all Windows shares beginning with \netdrive
- all Windows shares beginning with \uvicstorage
- all MacOS volumes shared from netdrive.uvic.ca
- all Windows Terminal Services sessions which redirect folders to \uvicstoragehome
- all Windows computers which redirect folders to \uvicstoragehome

Therefore, please avoid using NETDRIVE's services during the maintenance window. If you can't avoid using NETDRIVE during the above times, then please save your work often to minimize the possibility of losing work in progress.

If you have any questions or concerns about this maintenance, please contact a University Systems Help Desk.

Thank you.

--
Data Centre Services
University Systems


UVIC & OAK Domain Controller Maintenance: Sat. Aug. 23 @ 10:00PM

Posted on August 22, 2014 at 08:53:34 am by rrutherf@uvic.ca
Effective date: August 23, 2014 at 10:00:00 pm(15 hours from now)

Effective 15 hours from now: We will be performing routine maintenance on the UVIC and OAK Active Directory Domain Controllers beginning at 10:00PM on Saturday, August 23, 2014. There is no anticipated interruption in service and no action is required on your part.

If you have any questions or concerns about this maintenance, please contact one of the University Systems Help Desks.

Thank you.

--
Data Centre Services
University Systems


Restarting Print service on Print.uvic.ca (COMPLETED)

Posted on August 22, 2014 at 08:45:28 pm by johnmacd@uvic.ca
Effective date: August 22, 2014 at 08:43:00 pm(9 hours ago)

Effective 9 hours ago: In order to bring LPR printing online and clear print jobs stuck in queue the print services for print.uvic.ca are being restarted.

NOTE: Print2.uvic.ca and Print4.uvic.ca are not affected.

***COMPLETED*** Print.uvic.ca print services operating normally.

--
John MacDonald
University Systems
Data Centre Services