Recall
Place a recall when the item you want is checked out to somebody else. Log in to my library account to see your active recall requests.
Recall an item online
- Search for your item in the catalogue. If the item is "checked out" or "renewed", it can be recalled.
- Click on recall in the actions bar on the right and log in.
Retirees and alumni, please note that you will need a barcode number from your card. Contact the main loan desk (250-721-8230, loandesk@uvic.ca) to get your barcode number. - Select "any copy" or a specific item copy.
- Confirm a pick-up location. Most items will be picked up at the main library loan desk. Items from our Music and Media, Law Library and Curriculum Library collections will be picked up at their respective location.
- The "not needed after" date defaults to a month from today's date.
- Click submit.
- We'll send you an email notification when your item is returned and available for pick-up.
Help! My recall didn't work!
- The item may be available. You can't place a recall on an item that's in the library and not checked out.
- The item may be checked out to you. Login to My Library Account to see your checked out items.
- The item may not be able to be recalled. Some items, including reserve items, films and videos, can't be recalled.
- There are outstanding fines on your account. Login to My Library Account to see your fines. You can pay your fines at a service desk.
- You have placed more than 30 recalls. You can only place 30 recalls at one time.
- I'm still not sure why I can't recall the item. If none of these reasons apply, please contact us for help.
Our recall policy
- All borrowers are guaranteed a seven-day loan period on regular items before the item may be recalled.
- We'll send you an email notification with the new due date when an item is recalled.
- Recalls may be issued whenever the library is open, whether or not the university is in session. This includes, but is not limited to, reading break and Christmas break. We strongly advise that you return any items that may be recalled before leaving campus for holidays, conferences or any other reason.
- Overdue recall fines accrue at $2.00 per day.
- If an overdue recall fine reaches $20.00, the item will be considered lost. Replacement and processing charges will be added to your account.