The Whistler Chamber of Commerce and the Gustavson School of Business Team up to Deliver World Class Customer Service Training
October 8, 2014 - The Whistler Chamber of Commerce and the Peter B. Gustavson School of Business at the University of Victoria have overhauled Whistler’s 27-year-old, community-wide service training program to educate thousands of Whistler workers each year in customer service. With a vision to become known as the best resort mountain destination in the world for service the newly named “Whistler Experience” program enhancement will teach teams how to deliver powerful experiences that customers won’t stop talking about. Training kicked off with a preview session to get a head start on training Tuesday, October 7 and gets into full swing in November and December.
October 6, 2014 - A new national consortium to support and strengthen Indigenous economic development across Canada was announced today at the University of Victoria. The National Consortium for Indigenous Economic Development (NCIED) was established by the Peter B. Gustavson School of Business and the Faculty of Law to harness community-based education and research to drive innovative economic change.
October 2, 2014 - The University of Victoria is among the top universities in the world as assessed by the highly regarded Times Higher Education’s (THE) annual World University Rankings. UVic placed 173rd in the rankings and is one of eight Canadian universities in the top 200.
October 2, 2014 - The Canadian Business has released its annual Canada’s Best MBA Programs 2014: The Top 10 MBA Schools rankings. The Peter B. Gustavson School of Business's UVic MBA Program is ranked #6 overall in Canada.
Please join us to celebrate the new National Consortium for Indigenous Economic Development. This is a collaborative initiative between the University of Victoria Faculty of Law and the Peter B. Gustavson School of Business to support shared knowledge and best practices to foster strong Indigenous economic development across the country. Media Announcement First Peoples House, UVic October 6, 2014 10:45 – 11:30 AM Light refreshments to follow RSVP confirmations only by September 29, 2014 - 250.721.8077 – firstname.lastname@example.org Hosted By: UVic Faculty of Law and the Peter B. Gustavson School of Business
Aboriginal entrepreneurs from around the Northwest have been equipped with the knowledge and skills it takes to start their own businesses, thanks to the Northwest Aboriginal Canadian Entrepreneur (NW-ACE) Program. The NW-ACE Program is put on through a partnership between the University of Victoria's Peter B. Gustavson School of Business, the Tribal Resources Investment Corporation (TriCorp), Northwest Community College (NWCC), the First Nations Technology Council, the BG Group and Spectra Energy, stemming from the vision of TriCorp's chief executive officer Frank Parnell in response to the economic opportunities forming in Northwest B.C.
Northwest Empowering Aboriginal Generation of Leaders & Entrepreneurs (NW-EAGLE) commenced September 13 in Prince Rupert with three more dates upcoming (TBC) in Skidegate, Terrace and Moricetown. The concept is to deliver face-to-face training over a sequence of days to Aboriginal youth (age 18-39) to explore opportunities in employment and entrepreneurship.
A pioneering teaching professor from UVic’s Gustavson School of Business, Dr. Brent Mainprize, has won the national 2014 Desire2Learn Innovation in Teaching and Learning award for his fresh ideas in curriculum development and delivery. This award is given by the Society for Teaching and Learning in Higher Education (STLHE) http://www.stlhe.ca and Desire2Learn Incorporated. It recognizes Mainprize’s dedication, and his particularly innovative approach to teaching and learning. His innovative approach for teaching entrepreneurship has been operationalized into a web-based software called the Venture Intelligence Quotient (VIQ) that is used in academia, innovation hatcheries and community economic development initiatives in Canada, Italy, Australia, Denmark and China. Dr. Saul Klein, Dean of the Gustavson School says: “Setting him apart are his innovative approaches, pioneering tools, and exceptional teaching ability, all of which have proved most successful with both degree students and executive education participants.”
The collaboration of UVic’s Gustavson School of Business, TRICORP, Service Canada, BG Group and Spectra Energy in delivering an Aboriginal entrepreneurship program – Northwest Aboriginal Canadian Entrepreneurs (NW-ACE) - has won the Industry Council for Aboriginal Business (ICAB) 2014 Partnership and Collaboration Visionary Award. ICAB was founded to facilitate dialogue and relationship-building between Aboriginal and non-Aboriginal businesses and communities throughout British Columbia. The Aboriginal Business Recognition Awards were established to celebrate and recognize the successes of Aboriginal and non-Aboriginal corporations and individuals who have worked together to create economic opportunities for each other. Brenda Ireland, ICAB’s CEO, says that this “innovative community-based program is indeed worthy of acknowledgment.”
President of Black Press, David Black, was awarded an honorary degree from UVic at the June convocation ceremonies. Black launched his publishing empire in 1975 when he bought his father’s weekly newspaper in Williams Lake, B.C. His company is now the largest privately-owned newspaper company in Canada. Named Distinguished Entrepreneur of the Year by the Business School in 2007, Black is an avid supporter of the school, establishing the Black Press Scholarships program that provides funding for undergraduate commerce students. Congratulations, David, on this well deserved honour!
Imagine living in the northern reaches of British Columbia, wanting to start a business and being able to access award-winning university entrepreneurship training in your area. A shared initiative between the Aboriginal-owned Tribal Resources Investment Corporation (TRICORP) and the University of Victoria, Peter B. Gustavson School of Business means Aboriginal entrepreneurs in Northwest BC can do just that. Full article in Aboriginal Marketplace – March/April 2014.
The Photo Contest is sponsored by the International Programs office to promote the international experience that our students gain through participating in an academic exchange. The international experience is a central facet of our educational philosophy and it transforms our students into truly global citizens. Our students serve as worthy ambassadors for the University of Victoria and Canada as they grow to meet the linguistic, cultural and academic challenges inherent in these experiences. We are proud of our students and delighted to highlight their international educational experience by celebrating their photos.
The University of Victoria won the “Most Entrepreneurial Post-Secondary Institution of the Year” Award, for the college or university that demonstrates the largest commitment and impact in advancing entrepreneurship. In our nomination we highlighted the activities of the Gustavson School of Business as well as Research Partnerships and Knowledge Mobilization, the Innovation Centre for Entrepreneurs, CanAssist and VITP, among others And our own Dr. Brent Mainprize received the title of “Entrepreneurship Educator of the Year”, recognizing a Canadian educator who has: Demonstrated excellence in educating, empowering and equipping entrepreneurship students with the attitudes, skills, experiential learning opportunities and networks needed to pursue successful entrepreneurial ventures; Made a significant impact in both fostering student-led entrepreneurship initiatives and motivating senior campus leadership to adopt entrepreneurial policies and priorities; and / or, Engaged actively in the local startup community through bringing students into the community and bringing the community onto the campus. As I am sure you will agree, these are significant accomplishments in both categories, and help to achieve our strategic plan priorities for community engagement and impact. We will also go forward in both categories at the end of May to the National Adjudication Committee. For a full list of the BC Startup Canada Award Winners: http://startupaward.ca/blog/2014/04/30/bc-startup-canada-award-winners/
Each year, the Celebration of Joy Award is awarded to a graduate-level student (MBA or PhD) in the final year of their graduate program here at Gustavson. This award is generously donated each year by the Warner Steinke family in memory of his wife and their mother, Joy (Skelly) Steinke. The purpose of this award is to recognize a student who consistently and positively contributes to the lives of others. This is a truly unique award, in which the selection process depends not on academic merits, but on personality and strength of character (cheerfulness, warmth, kindness, generosity), a strong sense of hope and optimism. Most of all, the recipient of the Joy Award is someone who is recognized as a person who really strives to live their life with a sense of joy, integrity, compassion and consideration for the needs of others. In essence, the award recognizes someone who inspires us to be the best we can be.
As fifteen of our current MBA students travel to Bangalore, India to participate in an International Integrative Management Exercise, we’d like to share some thoughts from Daniel McCombe, BCOM ’10 and MGB ’11, who lives and works in the region. He talked about his life in Bangalore with Business Class magazine last spring.
Each year the Tim Price Award recipient is selected on the basis of demonstrated entrepreneurial expertise and acuity throughout the entrepreneurship classes, feedback from the industry panel on the business plan presentations, and feasibility and innovativeness of the business plan as determined by Gustavson Entrepreneurship specialization faculty members. This award is worth $6,000. The Entrepreneurship faculty (Brock Smith, Mia Maki, Brent Mainprize and Graham Brown) have nominated a student from the 2014 graduating MBA students (consisting of the MBA 2011 Evening cohort and the 2012 Day cohort). It is a pleasure to announce that the recipient of this year’s Tim Price Award is Mayank Chauhan (2011 Evening Cohort).
In April, our MBA students will embark on their International Integrative Management Exercise (IIME). This year, 15 students, along with professors Wade Danis and Sudhir Nair, will head to Bangalore and Hyderabad, India. A second group of 23 students will travel to Beijing and Shanghai, China, accompanied by professors Yan Shen and Chris Graham. The management exercise requires students to research, analyze and solve a business problem. This may entail researching foreign market opportunities, evaluating foreign partners or mapping global supply chains. Students attend client-focused meetings, often with several different companies, to research their business problem. Their remaining time is spent working on their client recommendations and presentations, as well as sightseeing.
Each year the MBA Specializations (Entrepreneurship, International Business, and Service Management) select the one student from each specialization who reflects the best overall student performance. The Specialization Awards are funded by the David Ritchie endowment and are valued at $1,500 each. For the Fall 2013 Specializations, the following students were nominated by their respective specialization faculty. The specialization faculty also provided a paragraph that explained why they felt the student was best suited for the award.
2013 VIATeC’s Emerging Technology Company of the Year Award recipients, Tutela Technologies, is looking to improve cell reception for Canadians. Tutela supplies cellphone service providers with proprietary software that monitors cellphone reception for its customers. When a poor service experience occurs, the software alerts the company of their lacklustre performance so they can address the issue, finding a solution to the problem immediately. As a result, poor reception issues can be fixed before customer complaints ensue. Tutela’s product also aggregates the alerts it generates, compiling this data to build maps showing the most problematic areas in the service provider’s region.
Nothing is set in stone when it comes to business, particularly not in Victoria’s highly competitive food services industry. But when Bon Macaron Patisserie Ltd. opened its doors in December 2012, Yann Fougere, owner/operator and BCom ’08 alumnus, was confident he was about to offer his adopted city something special.
UVic’s Alumni Magazine, Torch, recently sat down with Dr. A.R. (Elango) Elangovan to discuss his research on career callings. Elangovan, named both a 3M National Teaching Fellow and UVic Distinguished Professor, spoke with Brad Buie about his findings: Fifty-two times a year a chorus trumpets “Thank God it’s Friday!” in coffee-rooms, cubicles and office corridors everywhere. It’s as though we have swum all week through inhospitable, dreary waters to get to the tropical desert island of the weekend. Considering that our work life can occupy the greatest portion of our waking hours, how we feel about it inevitably colours the meaning we assign to our lives. How then do we find the kind of work that makes us mad for Mondays?
It was Team 48 that was the big winner in the recent finals of the RBC Case Competition. This case competition is unique in Canada in that it is mandatory for all third-year commerce students. In each round of the competition, which starts in January, student teams have just three hours to analyze, prepare and present their recommendations for the case they’ve been given. The winning team members each receive a cash prize of $200, courtesy of RBC Royal Bank.
Lianna Spence, James Russell, Barb Duncan and Christina Wong presented Sheila Wells, Principal of Roosevelt Park Community School in Prince Rupert, with a cheque for $2,400 for the school’s breakfast program last month at the wrap up of the North West Aboriginal Certificate in Entrepreneurship (NW-ACE) program. The funds were collected through the 3C Challenge, which had students split into groups and given $1,000, which they had to create a business concept. Spence, Russell, Duncan and Wong created a calendar, approaching businesses to buy advertisements. The project raised a total of $2,900, with the group donating the remaining $500 to the Friendship House to help with its Christmas program for underprivileged aboriginal children. Wells said the money was enough to keep the breakfast program running for the rest of the school year, and part of the next year. (Martina Perry/Northern Connector).
As local and global economies grow and change, the relationships between communities and companies in extractive industries also evolve. Residents, neighbouring individuals and communities, governments at all levels, international agencies, and nongovernmental organizations play increasing roles in whether and how communities work with extractive companies. The issues they face are large and complex, and the Centre for Social and Sustainable Innovation (CSSI) and the Gustavson School of Business wanted to help examine current concerns as well as possible future steps.
Our Sharing Information on Progress report to the United Nations Global Compact Principles for Responsible Management Education showcases all things Gustavson: sharing, caring, acting, impacting.
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- Lululemon Founder UVic's 2012 Distinguished Entrepreneur
- Judith Sayers Appointed National Aboriginal Economic Development Chair
- Interview Clinic Helps UVic Students Get It Right
- Gustavson Researchers Score Top Ranking
- Gill PhD Student Richard Tuck Receives Vanier Scholarship
- Gender Bias in Severance Settlements
- Expert Advisory: FACEBOOK
- Dr. Craig Pinder Honoured by HR Community
- Business Students Take Honours in Fierce Commerce Games
- UVic Business Professor Wins 3-M Teaching Fellowship
- Bachelor of Commerce Program Expands