Online Technology Test Drive Support Menu

Help and supportHelp and support

Computer Help Desk staff can remotely help instructors, departments, and students test online course material and teaching and collaboration platforms.

Expand the application(s) you would like assistance with below for examples on what the Computer Help Desk staff can help you with for the Online Technology Test Drive service.

Need assistance with something else? Please email helpdesk@uvic.ca.

Zoom

  • Test out breakout rooms 
  • Test out mute/unmute 
  • Test out how video looks 
  • Test out Zoom polling and chat 
  • Test out sharing screen (browser, PowerPoint, 2nd monitor) 
  • Test out annotation  
  • Test out audio and video quality (readability, resolution, audibility, frames per second)

Microsoft Teams

  • Test out chat 
  • Test out notifications (what will students see if you tag them) 
  • Test out what a team looks like 
  • Test out Teams meetings (audio and video tests, using chat during a meeting, using Forms for polling, Whiteboard use, recording the meeting to Stream) 

Crowdmark

  • Test what a student sees when they login to Crowdmark
  • Test what a Crowdmark assignment looks like to a student

Microsoft 365

  • Test out sharing files via OneDrive
  • Test out quizzes, polls, and surveys using Forms
  • Test out viewability of videos on Microsoft Stream
  • Test sharing of OneNote notebooks

Remote lab service

  • Test out viewing a live lecture (e.g. Zoom, Teams) while accessing the remote lab
  • Test out specific software on the remote lab station

General

  • Test out your internet speed with an internet speed test
  • Learn best practicies on internet connectivity
  • Go over best practicies for video resolution
  • Basic AV best practices
  • Basic SurveyMonkey information