Skype for Business

Email and calendaringEmail and calendar

Skype for Business is a personal communication tool used for instant message (IM) conversations as well as ad hoc and scheduled videoconferencing between users of enabled primary NetLink IDs.

It is available on request by directors and senior leadership of departments with Desktop Support Services ( DSS). To request Skype for Business, complete the request form. By submitting a request, the department and the prospective users of a Skype for Business agree to adhere to the Terms of Service.

For more information on Skype for Business and its use, see the following short video and sections under "Related support" at the bottom of this page.

Recommended software

The recommended platform for Skype for Business is Windows 8.1 or 10 using Skype for Business 2016 (which is included in Microsoft Office 2016).

Skype for Business is also available for the following platforms, though the support and feature set is limited:

  • Windows 7 using Skype for Business 2016 (which is included in Microsoft 2016)
  • macOS: Skype for Business (macOS 10.11 "El Capitan" or higher required)
  • iOS: Skype for Business App (requires iOS 9 or higher, free download) - note that when downloaded, it is called "Business" on Home Screen
  • Android: Skype for Business for Android App
  • Linux: Pidgin with SIP plug-in

Recommended hardware

See the Technology Solutions Centre for headsets, tabletop speaker/mics, and webcams.

TSC standard PCs are recommended for use with Skype.

Getting Started

Skype for Business is available on request by leadership in DSS-supported departments. Before using Skype for Business, new users must participate in an onboarding session to learn about appropriate uses.

Learn more about Skype for Business below and see what it can do for you.

What is Skype for Business?

Skype for Business is an easy-to-use interface that allows users to communicate through instant messaging (IM), voice calls, video calls, and ad hoc or scheduled videoconferencing. You can use Skype for Business from nearly any Windows PC, Macintosh or mobile device on campus or anywhere in the world you have Internet access.

What's the difference between Skype and Skype for Business?

Skype and Skype for Business are two different products with the similar key features of instant messaging and video/audio calls and meetings. Skype for Business cannot be used to instant message or call contacts in the consumer Skype product and vice versa. Some features and functions are different; for example, Skype for Business Instant Messages automatically save to your exchange mailbox folder called 'Conversation History'. Skype for Business also has different limits to meeting attendees and offers Outlook integration. UVic’s Skype for Business product is managed and hosted at UVic, while consumer Skype is run over the Internet by Microsoft.

Where can I find my Skype for Business conversation history?

You should see a Conversation History folder in Outlook. Your IM conversations will appear in this folder after you close the conversation window.

If you use the iPhone app or MacOS, you might notice there are already items in this folder. This is because some other apps also automatically record conversations.

Note that your Skype for Business conversation history is as much a university record as any other email and is subject to the policy requirements as set out in the University of Victoria’s Records Management Policy IM7700. See also the Records to Keep guiding document for more information.

What is the Skype Meetings App web client?

The Skype Meetings App allows users that are not Skype for Business-enabled or that do not have Skype for Business installed on their Windows computer/PC, Mac or mobile device, to join videoconference meetings.

To use the Meetings App, invitees can click the link in the meeting invitation to Join Skype Meeting or to Try Skype Web App. The attendee must have permissions on their computer to download and install the plug-in on their own. Keep in mind that only the UVic end of any connection issues can be supported by the Computer Help Desk. To avoid connection issues, coordinate the videoconference with BlueJeans


What features does the macOS Skype for Business client support?

Status - You can change your status, location and custom note

Contacts - You can view and modify your contacts list, manage contact groups and search for contacts

IM - Initiate an IM or email with a contact, respond to an IM, transfer files peer-to-peer and navigate between multiple IM conversations

Meetings - You can join a meeting with audio and video in a gallery view, participate in multi-party IM, share desktop, use in-meeting presenter controls, add anonymous participants, present PowerPoint files (view only, no annotations) and schedule in Outlook.

Voice support - You can initiate, transfer and forward a call, manage delegates, connect to voicemail to setup or change greeting, notified of missed calls.