University Systems help centre

Configure Exchange: Outlook 2010 and 2013

Before following these instructions, ensure you have a Microsoft Exchange email and calendaring account. Contact the Computer Help Desk if you are unsure.

Note: if you are adding an additional account to Outlook, see these instructions to add a role-based email account.

  1. Open Control Panel, click on Mail then click on Add...

    Mail control panel

  2. Give the new profile a name and click OK.

    New Mail Profile

  3. Select E-mail account and fill in your name, email address, and password, then click Next.

    Email account

  4. If you are on a laptop or have an unreliable Internet connection, click Finish.

    Finish email configuration

  5. If you are on a wired desktop on campus, click the box to Change Account Settings and click Next.

    change account settings

  6. Uncheck the box for Use Cached Exchange Mode and click Finish.

    change account settings 2
  7. Open Outlook. If you are off-campus or using wireless, you may be prompted to enter your email address and password.