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Configure role-based Exchange mailbox: iPhone and iPad

Before your start this procedure, it is assumed that:

  • Your iPhone/iPod Touch is using firmware version 2.0 or higher.
  1. From the Home screen, click the Settings icon.
  2. Select Mail, Contacts, Calendar.
  3. Select Add Account.

    Add Account...
  4. Select Microsoft Exchange.
  5. Enter your credentials.
  6. The iPhone will attempt to automatically discover the Exchange server settings. If prompted, Accept the certificate for
  7. Enter for the server.
  8. Ensure that SSL is ON.

    • Note: For role-based addresses, the ‘Email’ and ‘Username’ fields pertain to the shared mailbox, not your Netlink account.  Please see the confirmation email sent to the mailbox (address) owner for these fields.
  9. Select the services that you would like to synchronize with Exchange. If you have already entered contact or calendar data, it will be deleted and replaced with the information synchronized with Exchange.

  10. Press Save in the upper-right corner of the screen. Your iPhone is now configured for use with Microsoft Exchange.