Video on Demand Terms of Service

Audiovisual and multimediaMedia Services

The University of Victoria provides a Video on Demand (VoD) service for UVic departments, faculty, and staff to host video or audio content for their websites in support of their teaching, learning, research, and administrative activities.  The university’s VoD service is designed to ensure that departments, faculty, and staff are able to share video or audio content without being bound by the terms of commercial providers. In order to ensure the reliability and availability of this service for all, users of the VoD service must take responsibility for their content.

The following agreement describes the terms by which you may access and make use of the Video on Demand service at the University of Victoria.  In order to become or continue to be a user of the VoD service, you must read and accept all of the terms and conditions of this agreement.  These terms help to ensure the security and reliability of the service for everyone.  If you do not agree to be bound by and follow the terms of this agreement, you should not use or access the VoD service, and determine if an alternative service better meets your needs.

If you already have a VoD account and you do not accept the terms and conditions, you can request termination of your access.

The University of Victoria reserves the right to modify this agreement at any time by posting amended terms for acceptance on this site; if you wish to be notified when these terms are amended, please subscribe to our Informed category for Video on Demand Service. Your continued use of the VoD service indicates your acceptance of the amended Terms of Service.

The VoD service is used to host video or audio content for UVic departments, faculty, and staff on their websites.  Use of the VoD service is subject to the following terms and conditions, rules, and guidelines:

University Policy

The use of the VoD service is governed by all applicable University policies, including, but not limited to:

University Policy IM7200, Acceptable Use of Electronic Information Resources. This policy pertains to information technology services and to the resources these technologies make available in support of the university community.

University Policy IM7800, Information Security (and Associated Procedures). This policy defines the authorities, responsibilities, and accountabilities for Information Resources and Information Systems security.

Note: The VoD service is designed for hosting public content. Media that is not of the public data classification needs to follow IM7800 access and storage requirements. Refer to IM7800 Section 8.0 for information classification levels, and Section 9.0 for security arrangements.  

University Policy IM7700, Records Management (and Associated Procedures). The purpose of this policy is to ensure that University Records are created, used, disposed of, and preserved in a systematic manner, compliant with relevant legislation.

University Policy GV0235, Protection of Privacy (and Associated Procedures). This policy outlines how the university complies with the privacy components of the Freedom of Information and Protection of Privacy Act (FIPPA).

The University of Victoria reserves the right to suspend access to or remove content from the VoD service at its discretion if the content or use of the VoD service violates the appropriate guidelines outlined in the above policies and this Terms of Service.

Copyright Obligations

The use of the VoD service is also governed by the Canadian Copyright Act and guidelines outlined by the University of Victoria Copyright Office. Audio, video and other information created by third parties, including material found on the Internet, are subject to copyright protection. When posting copyrighted content, you must comply with the various conditions imposed by the author/creator of the work. The University of Victoria Copyright Office provides resources, guidelines, policies, and workshops through their website. Direct your questions or concerns to the Copyright Officer at

Eligibility, Access and Renewal

The VoD service is available to departments, active faculty, and active staff at the University of Victoria. Your Primary NetLink ID is used to access your account. Shared group access is available for department or group storage, with a primary user to administer the account. You are responsible for identifying a delegate to manage a shared VoD account if the primary user is absent, leaves campus, or retires.

To use the service, you need to subscribe by requesting an account.  Once subscribed, you must renew your subscription annually by emailing and requesting your access to remain active. You will receive email reminders near the end of the subscription period informing that your VoD service access is about to expire. 1

Video on Demand Content

The VoD service is user administered: you upload, download, and manage your audio and video files, organise folders and structure for your VoD space, and are responsible for keeping a backup of your files.

The VoD service should not be used for archiving or as an online backup of any data, including media files. Files that are no longer needed or no longer being accessed on the VoD service should be removed.

Audio and video content that is uploaded to the VoD server must be supported by the VoD service. Unsupported file formats (such as PDF) are not permitted.

VoD content is for University of Victoria academic or administrative purposes only.

By default, content hosted on VoD is not access restricted.  URL links, audio and video files, and access to video players may be publically shared. Confidentiality cannot be guaranteed or assumed without requesting special arrangements.

Visit our support site for assistance with the VoD service.


The Video on Demand service is available 24 hours a day.  However, access to this service may be suspended temporarily and without notice in circumstances of systems failure, maintenance and repair, or for reasons beyond the control of the University of Victoria. Visit the University Systems Informed  feed for more information about computing issues and outages. 

1 VoD accounts that are not subscribed will be suspended. You must respond to the subscription reminder email and confirm that you wish your account to remain active. After 60 days if the account has not subscribed, your content will be archived and deleted from the VoD service. This may result in embedded media no longer working on websites.

Video on Demand Terms of Service v1.3 | Last updated September 17, 2019