VPN requirement for off-campus access to RAIS

On June 30, 2020 we will be improving security for the RAIS platform, and access to RAIS will require access via UVic’s Virtual Private Network (VPN) service when connecting from off-campus.

UVic's VPN service provides a secure connection back to the campus network. VPN servers employ security measures to ensure that any data sent on the Internet will not be intercepted.

For faculty and staff using UVic-managed devices that are supported by Desktop Support Services (DSS), VPN is already configured and ready for use.

For graduate students, research assistants or anyone needing to configure VPN on a personal computer or laptop, information for the installation and use of the VPN software is available on the University Systems website (https://www.uvic.ca/vpn).

If VPN is not used your web browser will display either a blank page or an error message, such as “This site cannot be reached”, “Can’t reach this page”, “Site has timed out”, or “Server has stopped responding”.

Connections to RAIS from on-campus are not impacted by this change.

For more information or assistance, please contact the Computer Help Desk at helpdesk@uvic.ca or 250-721-7687.