macOS Mojave release

General

macOS Mojave (version 10.14, hereafter referred to as Mojave) is the latest release of the Apple operating system for Macintosh workstations such as iMacs, MacBooks and Mac Pros. Released on September 24th, 2018, Apple lists many new features and improvements over the previous version at https://www.apple.com/macos/mojave/.

Mojave continues to use Apple File System (APFS) as the default file system, as introduced in macOS High Sierra (10.13): https://support.apple.com/en-ca/HT208018

Until a more thorough test and review of the release version of Mojave can be performed and known software incompatibilities are resolved, University Systems does not recommend upgrading to macOS Mojave (version 10.14).

 

*Please note that the Optimized Storage feature in MacOS Mojave may transfer sensitive or confidential materials from your hard drive to iCloud. University Systems strongly recommends that any faculty and staff upgrading to macOS Mojave disable Optimized Storage and refrain from using iCloud to store any university data as as the data may not be stored in compliance with privacy legislation and university policy.

 

New Macintosh hardware

If you are buying a new Macintosh it may come with Mojave pre-installed. We recommend that you run Software Update to ensure you have any updates both for macOS but also for any Apple applications that may require an update to run under Mojave.

Updating your Mac

If you have technical support through Desktop Support Services (DSS), in your department, or through the Computer Help Desk, please contact them to arrange your upgrade.

If you are planning to update your existing Mac to Mojave yourself we recommend you follow this process:

https://www.apple.com/macos/how-to-upgrade/

It is especially important that you back up your Mac prior to upgrading.

Web browsers

Java plugin

The Java browser plugin is no longer supported in Safari, Firefox or Chrome web browsers. Some Banner applications depend on Java, so for support reach out to your support contact.

Safari 12.0

The latest version of Safari does not have issue rendering and interacting with the UVic websites tested. My page, Webmail, Outlook Web Access, and FAST all work as tested.

Mozilla Firefox

Firefox 62 was tested with the same process as Safari and preformed as expected.

Google Chrome

Chrome 69 was tested with the same process as Safari and preformed as expected.

Productivity applications

Microsoft Office 2016

Microsoft Office 2016 suite does not appear to have any compatibility issues with Mojave as long as it is updated to the latest version available. For more support setting up Outlook 2016 for Mac please contact the Computer Help Desk.

Mac Mail, Calendar & Address Book

Please note that the following is provided for informational purposes only. University Systems does not support the use of Mac Mail, Calendar, and Address Book with the Microsoft Exchange Email and Calendaring system at UVic.

Mac Mail, Calendar and Contacts' compatibility with Microsoft Exchange has improved over previous versions of MacOS. When starting Mac Mail for the first time it prompts for a name, email address and password. Once one enters their NetLink ID and password Mac Mail will automatically detect UVic's Exchange server. Once an exchange account is setup, Mac Contacts automatically has access to one's Exchange address books and the UVic global address list.

Although Mac Mail functions with the UVic Exchange servers, it does not implement all of the features of an Outlook client. Exchange server-side rule configuration, mail categories, and mailbox delegation are not fully supported and there are known mail synchronization issues.

Networking, Security and printing

Wireless

Wireless connectivity with the UVic, UVicStart and eduroam wireless networks was without issue. When connecting to UVic and eduroam a prompt opened asking for a username and password. Entering netlinkid@uvic.ca and an associated password worked as expected without requiring any certificate configuration.  Instructions to configure UVic wireless networks are available here.

Network storage

University storage resources work as expected with netdrive.uvic.ca shares setup being identical to previous versions of Mac OS.

Symantec Endpoint Protection (SEP)

Symantec does not currently support a version of SEP that is compatible with macOS Mojave.

Printing

Printing requires appropriate PPD (Postscript Printer Definition) files that work in Mojave and those may or may not be available from the printer manufacturer – check their website for updated drivers. You may be able to use the Generic Postscript driver.

Printing using PaperCut works with the current 18 PaperCut workstation client.

Siri

Apple has integrated Siri into macOS Mojave. Siri is a built-in “intelligent assistant” that allows the user to speak natural language to give commands. Please note that the voice commands are sent to Apple in order to process your request. Other information, such as your name, nickname and relationships found in your contacts are also sent to Apple. This data is not associated with your AppleID, instead Apple uses a random identifier. More information can be found here: https://www.apple.com/ca/privacy/approach-to-privacy/

UVic applications

Filevault 2 Whole Disk Encryption

Filevault 2 successfully ran and encrypted the hard drive as expected in Mojave.

VPN client

UVic uses a Cisco Systems virtual private network for securing remote connections to the university's network. The Cisco AnyConnect VPN client version 4.6 installs without issue using the instructions available here. A test of connection stability was satisfactory.

iCloud

Mojave continues Apple's integration of iCloud service within the operating system. Before using any iCloud features, University Systems recommends that you review the internet storage section of the secure your data page.  This section outlines relevant UVic policies and provincial legislation surrounding privacy and the use of cloud services.

University Systems recommends that faculty and staff refrain from using iCloud to store any university data as the privacy of this data can not be guaranteed. 

Other application compatibility

RoaringApps has created an application compatibility wiki for macOS Mojave here:

http://roaringapps.com/apps

If you have concerns about a specific application, or a particular version of an application, you can visit RoaringApps to see if other users or the vendor have reported any issues with Mojave.

Be sure to check vendor websites for compatibility notices and updated applications and contact the vendor if you have any questions or concerns.

You may want to simply try an older version of the application compatible with older versions of macOS when downloading application installers – it may work fine in Mojave.

Questions about Mojave?

If you have any questions about macOS 10.14, please contact the Computer Help Desk for additional information. We will continue to update this bulletin as we test additional features and compatibility with macOS 10.14.

If you have any questions or concerns, please contact Desktop Support Services or the Computer Help Desk at helpdesk@uvic.ca or 250-721-7687.