|June 28, 2010
||All faculty and staff
|University Systems, in conjunction
with Purchasing and Accounting, has created the
Technology Solutions Centre (TSC). The purpose of the
TSC is to provide institutional technology
acquisition assistance to faculty and staff. The TSC
is the first point of contact for all institutional
technology acquisitions and all orders will be
processed via web requisition (WebReq).
|Institutional technology acquisition
assistance is offered in
four key ways::
- Faculty and staff can contact the TSC to
receive advice and guidance regarding technology
purchases. The TSC staff can assess requirements
and make technology recommendations.
- The TSC will route purchase requests received
via WebReq to the most appropriate supplier for
fulfillment. This includes recommended standards
for PC hardware as obtained through RFP 417 as
well as Apple hardware supplied by the UVic
Bookstore. Faculty and staff wishing to acquire
standard or non-standard technology should
contact the TSC.
- The TSC will perform Technical Reviews as per
Purchasing Services Policy (FM5105). This process
change automates technical approvals thereby
increasing our acquisition efficiency.
- Institutional equipment in need of repair can
be processed by the TSC. The TSC is an extension
of the University Systems Service Centre, which
includes the Computer Help Desk and the
Departmental Computing Support Team (DCST).
|The TSC can be accessed directly
by calling local 3572, via email to
firstname.lastname@example.org, or by
visiting Clearihue Building room C143. TSC services
can also be accessed via the Computer Help Desk or
Departmental Computing Support Team personnel.