Cryptovirus malware and preventative measures

A cryptovirus is a form of malicious software that encrypts a user’s files so that they cannot be read. The user is then asked to pay a ransom in order to regain access to their files. 

Cryptolocker example

Example of a cryptovirus: CryptoLocker

University Systems wishes to remind you of the safeguards we offer to mitigate the risk and impact of this type of issue:

  1. Files must not be stored on a local computer. They should be stored on central file storage services where they are automatically backed up.
  2. Antivirus software must be deployed on a computer and kept up to date.
  3. A normal user account must be used for daily computing. Administrative user accounts should be limited to technical support staff and must only be used when necessary.

Departments supported by our Desktop Support Services (DSS) using Standard PCs have the benefit of all of the above safeguards. If you are not supported by our Desktop Support Services or do not use Standard PCs, please contact your local support staff to verify appropriate safeguards are in place for you.

If you have any further questions on this issue, do not have any local support staff, or believe you have been impacted by malicious software, please contact the Computer Help Desk at or 250-721-7687.