Contact University Systems

A Computer Help Desk consultant helping a student at our satellite location in the library.
A Computer Help Desk consultant helping a student at our satellite location in the library.

The University Systems Computer Help Desk is your primary point of contact for computing service and support at the University of Victoria. Contact us by completing the online service request form below or by

  • Email: helpdesk@uvic.ca
    • Mon. to Friday, 8:00 a.m. to 10:00 p.m.
    • Weekends, 10:00 a.m. to 10:00 p.m.
    • Stat holidays, 10:00 a.m. to 6:00 p.m.
  • Telephone: 250-721-7687 (Toll Free: 1-844-721-7687)
    • Monday to Friday, 8:00 a.m. to 10:00 p.m.
    • Weekends, 10:00 a.m. to 10:00 p.m.
    • Stat holidays, 10:00 a.m. to 6:00 p.m.
  • Twitter: @uvichelpdesk
    • Answered Monday to Friday, 8:00 a.m. to 4:30 p.m.

To report a major network emergency outside of operational hours, call 250-721-7687 for instructions.

Please tell us about the issue that you require assistance with.

Your name (*)
Email address (*)
Phone number
UVic status &
department
Building
Room
Issue summary (*)
Message (*)Please describe in detail your question/problem.
Include the text of any relevant error messages.

Please Note: University systems will make every effort to address your issue in a timely manner. However, there may be times where your request may need to be reprioritized due to other pending requests.

Privacy statement: The contact information collected in this form will only be used to contact you if you wish to get a response. No private information will ever be passed on to anyone else or used elsewhere.

Department of Computing Services

Department of Computing Services (COMP)

 Related departments: University Systems , Academic and Admin Services , Network Services , UVic Online
Contact:
In person: By courier: By mail:
Department of Computing Services
University of Victoria

3800 Finnerty Road (Ring Road)
Victoria, BC
V8P 5C2
Campus Map
Department of Computing Services
University of Victoria
University Systems
3800 Finnerty Road (Ring Road)
Clearihue Loading Dock Rm. C070
Victoria, BC
V8W 2Y2
Canada
Department of Computing Services
University of Victoria
University Systems
PO Box 1700, Stn CSC
Victoria, BC
V8W 2Y2
Canada
On internet:
Group/Position Name Telephone Office E-mail
Director, Infrastructure Services Ron Kozsan 250-472-4825 CLE C139 rkozsan@uvic.ca
Manager, Data Centre Services Kim Lewall 250-721-7650 CLE D069 klewall@uvic.ca
Manager, Network Services Jane Godfrey 250-721-7673 CLE C159 jgodfrey@uvic.ca