Resources and supports

There are a variety of resources to connect with on-campus and off-campus for information and support.

On-Campus Resources

Campus Security

Provides 24-hour first response to emergencies and offers 24-hour SafeWalk (escort service around campus) and Campus Alone (check in service for those who work/study on campus during evenings, weekends, and holidays). Personal Safety Coordinators are also available as a resource for students, staff, and faculty to help address individual concerns and general personal safety issues.

  • Location: Campus Security Building
  • Phone: 250-721-7599 (Emergency and SafeWalk), 250-721-6683 (Non-emergency and Campus Alone), 250-721-8981 (Personal Safety Coordinators)
  • Email: (Personal Safety Coordinators)
  • Website: uvic.ca/security

Counselling Services

Provides free, confidential, individual, and group counselling to support personal, career, and learning concerns for UVic degree program students.

Office of Student Life

Provides educational programming and support and outreach services for UVic students. Works with members of the university community to help resolve student conduct concerns and strives to implement fair and efficient misconduct resolution processes with an emphasis on informal resolution and educational outcomes.

Office of the Ombudsperson

The Ombudsperson’s office is an independent, impartial, and confidential resource for students and other UVic community members to help resolve student problems or disputes fairly.

Health Services

Services include appointments with physicians, nurses, and other health practitioners; limited urgent care and first aid services, specialist referrals, telephone advice, and a doctor-on-call service for students (after hours, weekends, holidays).

Centre for Accessible Learning

Offers support and services to students with learning disabilities, mental health issues, physical/sensory disabilities and chronic health conditions in order to create accessible, equitable, and inclusive learning environments

Equity and Human Rights Office

Provides educational programs, investigates human rights complaints,assists members of the university community with dispute resolution and includes the Sexualized Violence Resource Office (below).

Sexualized Violence Resource Office

Provides advice and answers questions in relation to Sexualized Violence Prevention and Response Policy. Receives disclosures, has the ability to create reports, and provides support to those who have experienced sexualized violence. Offers education for all UVic community members.

Residence Life and Education

Works to uphold the Community Standards for students living in residence. Neighbourhood Managers can make referrals on campus and accommodations in residence. Community Leaders provide conflict mediation, crisis intervention, and a safe space for residents to talk.

  • Location: Craigdarroch Residence Office
  • Phone: 250-472-4144 (Residence Life and Education Reception), 250-721-8395 (Front Desk)
  • Email: (Residence Life and Education Reception), (Front Desk)
  • Website: uvic.ca/residence

Anti-Violence Project (AVP)

Provides anti-oppressive and sex-positive services to address and resist all forms of violence, particularly gender-based, including one-on-one support, advocacy and preventative action for people of all genders.

University of Victoria Student Society (UVSS) and Advocacy Groups

Works with and on behalf of students to promote their interest and rights. Advocacy groups provide support, raise awareness, and empower students to create change.

Advocacy Groups

University of Victoria Graduate Student Society (GSS)

Offers a range of services, information and advocacy for graduate students and represents their interests to the university.

Off-Campus Resources

Vancouver Island 24-hour Crisis Line

A 24-hour telephone crisis line that provides confidential emotional support and non-judgmental acceptance during times of crisis, information about community resources, and education to promote community wellness and reduce the incidence of suicide.

  • Phone: 1-888-494-3888

Suicide Hotline in BC

  • Phone: 1-800-784-2433 (1-800-SUICIDE)

Saanich Police Department

  • Location: 760 Vernon Ave.
  • Phone: 250-475-4321 (Non-emergency)
  • Website: saanichpolice.ca

Oak Bay Police Department

  • Location: 1703 Monterey Ave.
  • Phone: 250-592-2424 (Non-emergency)
  • Website: oakbaypolice.org

Greater Victoria Police Victim’s Services

Works with police to provide emotional and practical support for victims of crime and trauma.

Victoria Sexual Assault Centre

Provides services to women and Trans survivors of sexual assault and childhood sexual abuse. Services include a 24-hour crisis line, sexual assault clinic, accompaniment to hospital, counselling and/or police referral for recent survivors of sexual assault.

  • Location: 201-3060 Cedar Hill Rd.
  • Phone: 250-383-3232 (24-hour Line)
  • Email:
  • Website: vsac.ca

Victoria Native Friendship Centre

Helps all Aboriginal people living in southern Vancouver Island or those accessing health services of the Vancouver Island Health Authority – South Island.

  • Location: 231 Regina Ave.
  • Phone: 250-384-3211
  • Website: vnfc.ca

Victoria Women’s Transition House Society

Provides emergency shelter and counselling for women, with or without children, fleeing domestic abuse. Answers a 24-hour crisis line.

Victoria Child Abuse Prevention and Education Centre – Mary Manning Centre

Provides services to all children, youth, and families who have been impacted by abuse, trauma, or violence.

Men’s Trauma Centre

Provides psychological and practical support to men and their significant others who suffer from the effects of physical, emotional and/or sexual trauma. Services include counselling, victim support, community education, and collaboration with other agencies to provide case management.

Citizen’s Counselling Centre

Assists community members in attaining socially and psychologically satisfying lives by providing high quality, accessible volunteer counselling services.

The Law Centre

Provides advice, assistance, and representation to clients who cannot afford a lawyer.

Island Sexual Health Society

Offers sexual health clinics and sex education programs for all genders, orientations, identities, and ages in Greater Victoria.

Need 2

Provides accessible emotional and crisis support and offers suicide prevention education and support.

Online Resources

Coping with Suicidal Thoughts

The document is designed to offer resources, information, support, and practical steps to help cope with suicidality.

HeretoHelp.bc.ca

Questions and answers from HereToHelp for those with thoughts of suicide or know someone who is talking about suicide. 

Canadian Association for Suicide Prevention

CASP’s ultimate purpose is to reduce the suicide rate and minimize the harmful consequences of suicidal behaviour. CASP continues to be a touchstone for everyday Canadians and members of the media who want resources, guidance and education.

International Association for Suicide Prevention

The International Association for Suicide Prevention (IASP) is dedicated to:

  • preventing suicidal behaviour,
  • alleviating its effects, and
  • providing a forum for academics, mental health professionals, crisis  workers, volunteers and suicide survivors.

Live Through This

Established in 2010, Live Through This is a collection of portraits and true stories of suicide attempt survivors across the United Stated.

Your Life Counts

Your Life Counts online support is primarily here for attempt survivors, survivors of suicide loss or people who’ve been discouraged by the system, but Your Life Counts also helps people who need reassurance and support in connecting with crisis resources. 

Anxiety Canada

Expert tools and resources to help Canadians manage anxiety.

SMART Recovery

SMART Recovery (SMART) is a science-based programme to help people manage their recovery from any type of addictive behaviour. SMART stands for ‘Self Management And Recovery Training