COVID-19 Student Update

The UVic Centre for Accessible Learning is here to provide accessible learning guidance as UVic transitions from face-to-face to alternative modes of instruction and evaluation for the remainder of this term. Please read the following updates regarding Centre for Accessible Learning programs and services.

 

  • With the transition away from face-to-face instruction, including testing, the CAL has applied the same approach and is no longer offering in-person services until further notice.
  • Academic accommodations: Your course instructors, with the support of the Division of Learning and Teaching Support and Innovation (LTSI) are working to ensure academic accommodations and access are reflected in the transition to online-only instruction and assessment. If you have questions, reach out to your course instructor to discuss how an accommodation translates to the changed course delivery method. If you remain concerned about an accommodation, please email or call your CAL Advisor.
  • CAL Exam Centre: Accommodated exams previously scheduled with CAL have been cancelled. You no longer need to book exams with CAL until further notice, and you do not need to take action to cancel any bookings already made.

Please ensure you have released your accommodation letters to your instructors. Once your instructors have informed your class of any new plan, we recommend you connect with them to confirm your exam accommodations will be applied to the new format. If you have questions about exam accommodations, email the CAL Exam Centre (calexam@uvic.ca).

  • CAL Advising: Advisors continue to be available to you but have moved to an online and phone advising model. Please call or email the CAL Front Desk (calfrontdesk@uvic.ca or 250-472-4947) to book an Advising appointment.
  • Students participating in the UVic Learning Assistance Program, Notetaking Program or Learning Assessment Clinic, have been emailed directly with additional information.

Beyond the information contained above, we wanted to specifically highlight a few points:

  • We are here to answer any academic accommodation-related questions you have. Please email or call your advisor or the front desk if you have any questions or concerns.

 

It’s normal to feel stressed, sad, confused, scared or angry in a time of uncertainty and unpredictability. If you’ve noticed an increase in anxiety, be kind to yourself—you are not alone! Counselling Services offers free support to current UVic students. Download handouts for:

 

How do I make an appointment to talk to my Advisor?

With the transition away from face-to-face instruction, the CAL has applied the same approach and is no longer offering in-person services until further notice.

Your advisor will be working remotely and is able to offer appointments over the phone, and can be contacted by email.

What if they have paperwork for me to fill out?

If you are working with your Advisor on funding, or they have something for you to pick up from the office, send them an email for next steps.

How does my online exam work now?

Please ensure you have released your accommodation letters to your instructors. Once your instructors have informed your class of any new plan, we recommend you connect with them to confirm your exam accommodations will be applied to the new format. If you have questions about exam accommodations, email the CAL Exam Centre (calexam@uvic.ca).

Do I still get accommodations and, if so, how are they implemented in online-only instruction and assessment?

Your course instructors, with the support of the Division of Learning and Teaching Support and Innovation (LTSI) are working to ensure academic accommodations and access are reflected in the transition to online-only instruction and assessment. If you have questions, reach out to your course instructor to discuss how an accommodation translates to the changed course delivery method. If you remain concerned about an accommodation, please email or call your CAL Advisor.

Who do students contact for deferred/ RAC’ed exams/assignments and if they are removed, how is the course weighted now?

Please contact your instructor for any RAC or deferral request questions.

Do I still have to book/cancel my finals online?

Accommodated exams previously scheduled with CAL have been cancelled. You no longer need to book exams with CAL until further notice, and you do not need to take action to cancel any bookings already made.

I have a Notetaker. Do I still get notes for the rest of the term?

At this time, we have asked your Notetaker(s) to continue taking notes the same way they have done all term. We understand there are potentially multiple lecture formats being introduced, and that the notes for the remainder of the term may look a little different from those taken during in-person lecture, but you can anticipate that they will continue to be available.

How will I pay for my Notetaker(s)?

At the end of the term, you will receive an invoice detailing the services you have used through CAL via email. CAL’s notetaking program will be processing online payments only as the office is closed until further notice. For more information, email calnote@uvic.ca.

Will my LAP tutor and I still meet if the CAL is not offering in-person services?

Your tutor or strategist will reach out to you directly regarding the move to remote tutoring (if you haven’t heard from them yet, please contact them). LAP Coordinators will be available to support you via email and phone with any questions you have about how to transition to remote tutoring. We recognize that some of you are very familiar with distance/remote tutoring and some of you less so, so please reach out to us for support.

How will I pay my invoice for tutoring if I can’t come in to the office?

At the end of the term, you will receive an invoice detailing the services you have used through CAL via email. The Learning Assistance Program will be processing online payments only. If you have any questions about this, email us at learning@uvic.ca.

How will I get my LAP Service Provider Receipt Form for CSG funding?

Once you’ve paid your invoice, you’ll be emailed a Receipt Form detailing your services through CAL. Click here for a guide:  https://www.uvic.ca/services/cal/assets/docs/csgstep-by-step.pdf

Where can I find resources related to COVID-19 for students and instructors?

Campus-wide information about COVID-19, including some great FAQ’s for students, can be found at: https://www.uvic.ca/covid-19/students/index.php