Contact us

Contact us

Please read the following carefully:   

  • Submit your selfie online now! 
  • Pick-up your card before Sept. 1?  Please book your appointment  
  • Pick-up your card between Sept. 1 - Sept. 10.  You DO NOT require an appointment 
  • Moving into Residence on Sun. Sept. 5 your card will be provided to you upon check-in.  You DO NOT require an appointment.
  • If you are coming in after Sept. 10, please book an appointment

Book an appointment to get a new card  and pay the replacement fee when you come ino the ONECard office.  We are getting busy so please book early!  If we are mailing your card (within Canada & USA) there is a $20.00 fee, please email us for details. 

If you do not have a netlink ID please contact us and we would be happy to provide you with an appointment date/time.   

Our office is located in the Jamie Cassels Centre
Telephone: 250-472-4554

University of Victoria / ONECard office
Jamie Cassels Centre B106
3800 Finnerty Road, Victoria, BC V8P 5C2

University of Victoria / ONECard office
PO Box 3025 Station CSC, Victoria, BC V8P 5C2

Hours of operation

In the effort to limit the spread of the COVID-19 virus we are transitioning our ONECard service to appointments only.    If you have a netlink ID please book your appointment from our homepage by clicking "Book an Appointment", if you do not have a netlink ID please contact us and we would be happy to provide you with a date/time.    

Regular Hours:
Monday to Friday 9am-1pm
(no appointment is required for mask pick-up)

Holiday Hours:
Closed Monday, May 24, - May Day
Closed Monday, July 1, - Canada Day

Directory listing

Group/Position Name Telephone Office E-mail
ONECard Office 250-472-4554 UVC B106
ONECard Finance Clerk Kathy Quiring 250-472-5882 UVC B106
ONECard Manager Marilyn Cossaro 250-721-8023 UVC B104e