Get your ONECard

Jamie Cassels Centre
ONECard office in the Jamie Cassels Centre

Currently, the ONECard office is by appointments only.  Please read the following carefully before booking an appointment.  

  • Submit your selfie online now!
  • Pick-up your card before Sept. 1?  Please book your appointment  
  • Pick-up your card between Sept. 1 - Sept. 10 you DO NOT require an appointment 
  • Moving into Residence on Sun. Sept. 5 your card will be provided to you upon check-in.  You DO NOT require an appointment.
  • If you are coming in after Sept. 10, please book an appointment

If you do not have a netlink ID please contact us and we would be happy to provide you with a date/time.  

1. Take a selfie

Your photo must be:

  • similar to a passport photo (but smile!)
  • a current photo showing your eyes open and visible (wear glasses if you normally do)
  • in colour
  • in jpg format
  • on a smooth white background
  • centered with full view of face and hair - no hats, sunglasses or headbands
  • not digitally altered
  • without shadows
  • just you, no one else in the photo

Veiled students can make a private appointment to be photographed without their veil by a female employee.

Examples of what not to do when taking your selfie for ONECard


2. Submit your selfie online

Submit your photo by logging into the ONECard section of My page and simply following the instructions.

If your photo gets the approved response, great! You’re all set.

If your photo gets the “denied response,” review the explanation and try again.

By submitting your photo online, you certify that you are the person in this photo and you confirm that this photo is a true likeness of yourself. Submitting a false photo of yourself is in violation of UVic policy.

Please do not use filters or alter your photo in any way.

Logging into your ONECard Account

3. Submit your Government Photo ID

You will now see your onecard selfie photo on the left and a blue button to your right.
  • Click “attach government issued photo ID” on your right-hand side
  • Choose the photo of your Govt ID to upload
  • Ensure it is front facing not sideways
  • After you upload your Govt ID you can either upload a different ID photo or use the one uploaded
Your Govt ID will be deleted and not stored once your photo is approved


4. Getting your card

Once you’ve successfully submitted your photo, it will be reviewed by ONECard staff. Our office will email you at your preferred email address within 3 business days.  

  • If your photo was rejected, you will be asked to re-submit a new photo. Please follow the instructions in the email sent.
  • If your photo was approved, you will be sent further details on how to obtain your card.  


Have a question? Check out our FAQ.