Get your ONECard

University Centre
ONECard office in the University Centre

It's easy!

The ONECard is an essential piece of identification for all UVic students, faculty, staff, retirees, alumni and affiliates.  You have two options for obtaining your ONECard:

In person - visit the ONECard office in the University Centre. Bring your V number (V00#) and a valid piece of government-issued photo ID.

Accepted photo ID

To obtain your UVic ONECard ID you will need your UVic identification V00# and one piece of government issued photo identification i(n English). We will accept the following:

  • Passport
  • Driver's licence
  • BCID
  • Certificate of Indian Status
  • Federal government employee ID
  • Provincial government employee ID
  • Municipal government employee ID

All document(s) must:

  • match the primary name on file with the University of Victoria     
  • If there has been a name change, a marriage certificate and/or other documentation supporting the name change must be provided as well as the government issued photo ID.

What to wear

A key requirement for a ONECard is the photo, which is mandatory.

  • You may wear prescription glasses as long as your eyes are clearly visible
  • No sunglasses or hats
  • Veiled students can make a private appointment to be photographed without their veil by a female employee

Your photo will be taken with a neutral facial expression, eyes open and clearly visible but you can smile!

Specifying your preferred first name

The university recognizes that as a community many of its members use first names other than their legal first names to identify themselves. A preferred first name is a name that you commonly use that is different from your legal first name. A preferred first name can be used on your ONECard.

Examples

A student with the full legal name "Robert William Jamal Hayes" might actually go by their legal middle name "William" and not their legal first name, "Robert." This student's preferred first name is "William" (or "Bill").

A transgender student has the legal first name "Jennica" but prefers to be called "Jay." This student's preferred first name is "Jay."

How do I indicate my preferred first name for my ONECard?

Students may ask for their preferred first name when obtaining your ONECard. Anyone requesting a preferred first name that is not a derivative of their first or middle legal name are asked to contact the ONECard for card issuance. 

Note: All name changes after a ONECard is issued will be subject to a $20 card replacement fee.

Name Change

If you have a name change, please bring:

  • either a marriage or divorce certificate 
  • the official name change form supporting a name change
  • 1 piece of government issued photo identification   

Note: All name changes after a ONECard is issued will be subject to a $20 card replacement fee.

Office hours and contact

Regular Hours:

Monday to Friday 8:30-4:30pm Saturday 10:00-2:00pm

 


Online - submit your photo online and pickup your when you arrive!  Just log into My page using your NetLink ID and upload your photo. You will be notified via email when your card is ready for pickup at our ONECard office in the University Centre.

Take a photo

Dos and don'ts of photo submission

Any editing required (eliminating red-eye, etc.) must be done before you submit the photo. You will have the opportunity to crop once uploaded. 

Your photo must be:

  • Current
  • In colour
  • A .jpg format
  • On a white, smooth background
  • Centered
  • Show a front view of face
  • Cropped like a passport
  • Show open and visible eyes
  • Be appropriate

Wear prescription glasses if you normally do so.

Your photo must NOT have:

  • Hats, sunglasses or other obstructing items
  • A glare on glasses
  • Shadows
  • Other visible people or objects
  • An inappropriate expression

All photos are subject to approval and will be denied if requirements are not met.

Submit your photo online

September line-ups are long!  Beat the rush and submit our photo by logging into My page & simply following the instructions.

All photos sent will get either the "approved response" or a "denied response" both with an explanation. 

Note: If you already have a photo on file you are not eligible and the photo submission option will not be visible.  

Ready? Submit your photo now.

Pick up your card

When your photo has successfully been submitted it will be reviewed by ONECard staff. Our office will email you at your preferred e-mail listed (within 3 business days).  

  • If it has been rejected, you will be asked to re-submit a new photo following the instructions in the email.
  • If your photo has been approved, you will be sent the pick-up details.  
  • Your card will not be released to you without valid government issued photo ID 

Got a question? Check out our FAQ.