Contact University Systems

A Computer Help Desk consultant helping a student at our satellite location in the library.
A Computer Help Desk consultant helping a student at our satellite location in the library.

The University Systems Computer Help Desk is your primary point of contact for computing service and support at the University of Victoria. Contact us by completing the online service request form below or by

During operational hours, feel free to visit the Computer Help Desk in person at one of our many sites across campus. 

Please tell us about the issue that you require assistance with.

Your name (*)
Email address (*)
Phone number
UVic status & department
Issue summary (*)
Message (*)Please describe in detail your question/problem.
Include the text of any relevant error messages.

Please Note: University systems will make every effort to address your issue in a timely manner. However, there may be times where your request may need to be reprioritized due to other pending requests.

Privacy statement: The contact information collected in this form will only be used to contact you if you wish to get a response. No private information will ever be passed on to anyone else or used elsewhere.

University Systems

University Systems

Related departments: Computing Services , Academic and Admin Services , Network Services , UVic Online
University Systems
University of Victoria
Clearihue Building C040
3800 Finnerty Road (Ring Road)
Victoria, BC
V8P 5C2
Campus Map
University Systems
University of Victoria
University Systems
3800 Finnerty Road
Clearihue Loading Ramp Rm. C061a
Victoria, BC
V8W 2Y2
University Systems
University of Victoria
University Systems
PO Box 1700
Victoria, BC
V8W 2Y2
On internet:
Department website:
By phone:
Computer Help Desk :
Group/Position Name Telephone Office E-mail
Computer Help Desk 250-721-7687 CLE A004
Toll Free for Help Desk: 1-844-721-7687

Technology Solutions Centre (TSC)

Technology Solutions Centre (TSC) 250-853-3572 CLE C143

Voice Services

Supervisor Patricia Todd 250-721-6548 CLE C154
Accounting, Chargeback, & Voicemail Diane Rennie 250-721-8555 CLE C149
Moves, Adds, Changes, Troubles Raedene Rotgans 250-853-3515 CLE C149
Telephone Directories 250-721-8555 CLE D035


General Office Kayleigh Gordon 250-472-5924 CLE C040
Systems Clerk Heather Fraser 250-721-7531 CLE C040
Systems Clerk Elissa McGee 250-721-8208 CLE C040
FAX 250-721-8778 CLE C017
Chief Information Officer Paul Stokes 250-472-5924 CLE C040
Administrative Assistance 250-721-5924 CLE C040
Manager, General Office Trish Kearley 250-721-7646 CLE C040d
Director, Infrastructure Ron Kozsan 250-472-4825 CLE C139
Director, UVic Online Garry Sagert 250-721-7692 CLE C040c
Director, Academic and Administrative Services Nav Bassi 250-472-5924 CLE C012
Manager, Information Security Office Eric van Wiltenburg 250-472-5204 DTB A135