Passphrase management

Logins and passwordsLogins and passphrases

When you set up a NetLink ID or UVic email address, you are required to create a passphrase. If you forget your passphrase, you will be unable to access important UVic resources, such as My page, email, library accounts, and computing systems. Never share your passphrase with anyone, ever, for any reason. If you think your passphrase has been compromised, change your passphrase immediately.

Who can use this service?

  • Faculty
  • Staff
  • Students

How do I request or access this service?

Visit the NetLink website to change your passphrase. If you have forgotten your passphrase, you can reset it online.

What is the cost for this service?

This service is provided free of charge.

When is this service available?

This service is available 24 hours a day, 7 days a week, except during scheduled and unscheduled maintenance. You can be informed of service interruptions by subscribing to Informed. The Computer Help Desk is open Monday to Friday, 8:00 a.m. to 7:00 p.m.

How do I get help with this service?

For assistance with this service, please contact the Computer Help Desk:

Email:
Telephone: 250-721-7687
In person: Locations & hours