University Systems service catalogue
Purchasing Apple software products online
The following information is based on current Apple purchasing procedures. However, Apple may change their procedures without notification. Please contact the Computer Help Desk to report any out of date information.
Apple has started to transition to digital distribution of software titles through the Apple Store. In many cases, physical media can no longer be purchased for Apple software (for example, OS X Lion, and Final Cut Pro X).
In order for University of Victoria employees to purchase institutional Apple software products and hardware bundles, start by visiting the Apple Store for Educational Institutions or the Mac App Store.
All Apple software purchases, single licenses and volume licensing, should be directed to Purchasing for processing through the Apple store. If you are purchasing multi-packs of iPads or MacBook Pros the order should also be directed to Purchasing for processing through the Apple Store. All other Apple purchases should be directed to the UVic Bookstore.
Most new Mac computers come with the Mac App Store pre-installed. Alternatively, the Mac App Store can usually be installed by running updates on your Mac.
Who can use this service?
The Computer Help Desk is available to provide support for:
How do I request or access this service?
What is the cost for this service?
Costs vary depending on the software and licenses required. Most software will be half price if purchasing 20 or more copies. Therefore, if you want 10 to 19 licenses, you should order 20 copies. Lion is the only software that cannot currently be purchased by volume license.
When is this service available?
This service is available 24 hours a day, 7 days a week.
How do I get help with this service?
Contact the Computer Help Desk for help with this service:
- Email: email@example.com
- Telephone: 250-721-7687
- In person: Clearihue A004 or McPherson Library