Text us

Send texts to 250-514-7085

Texts are monitored Monday - Friday from 9:00 a.m. to 5:00 p.m. (excluding holidays). If you text us outside of those hours or on a weekend, you'll receive an automated response to try contacting us in another way.

What kinds of questions can I ask?

Texting is great for those questions which need quick, immediate answers:

  • Where is... the Music & Media Library, the New York Times for 1851, the FC call numbers?
  • What is... Ulrich's Directory, the correct spelling of 'freudenschade', the URL of the Oxford English Dictionary? 
  • How do I... book a study room, recall a book, print single-sided? 
  • Who... is the History Librarian, do I call about fines, wrote War and Peace?
  • When... does the library close tonight, do exams begin, was the Canadian Pacific Railway begun? 

If your question requires an in-depth response, we will email you a response, or direct you to the research help desk for in-person support. 

What is the cost? 

Our service is free. Standard text/sms charges from your service provider may apply.