Service management
We live and work in a service economy. The service management specialization prepares you to take on management and leadership roles in the new economy. The integrated program examines strategy, operations, marketing, technology and human resource management, all key elements in designing and delivering superior experiences to customers. The program is driven by the class. We provide frameworks, insights into key aspects of managing services, guest speakers who share their real world insights, assignments from companies looking to implement your solutions and field trips to study service in action. You provide the energy, intellectual curiosity and determination to deliver your best work.
The Program
At Gustavson, you will specialize in service management education that allows you to operate successfully as a professional in the services sector, whether banking or hospitality.
This specialization is designed to provide pragmatic real-world experience and theory specifically focused on the hospitality and service industry. Service management students can optimize their program experience with an international academic exchange.
Applicants should visit admission requirements for further information.
Possible careers include:
- banking
- investment banking
- hospitality consulting
- property management
- hospitality management
- restaurant management
- telecommunications
