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Business - standards of professional behaviour

Basic Principles

It isn't always easy to know how to act in a specific situation. There are many grey areas and only time, experience and maturity help us develop fully as professionals. That's why the Gustavson School of Business strives to create an atmosphere that will support us in our efforts to make the most of our potential and education.

This guide has been designed to explain the expectations we have of our students, faculty and staff, and to explain how we can all work together to produce the responsible business leaders Canada needs.  

The principles explained in this guide apply to faculty and staff, as well as students. The sanctions generally described may seem to apply only to students. That is because the procedures and sanctions to discipline faculty and staff are specified in University policies and contracts. If you feel a faculty or staff member has violated these standards, you should feel free to discuss it with that individual, the Dean, the Associate Dean, or the University Ombudsperson. As in the case of student violations, the faculty will investigate such issues and take appropriate actions.

What is professionalism?

What is professionalism? First and foremost, it is a set of values and approaches to learning and doing business characterized by:

Respect for others 

Respect for others

Courtesy and respect for others is a fundamental element of business behaviour, just as it is of personal behaviour. As a professional, you understand and accommodate differences among classmates and colleagues, give constructive feedback when asked for evaluations, contribute equitably to group work, and are punctual to meetings and classes. Professionals also respect others' expectations of confidentiality and privacy.

Commitment to quality

Commitment to quality

You strive to do your best, present yourself professionally whenever it is appropriate to do so, and aim for the highest standards of performance at all times. Professionals respect themselves, and you seek to demonstrate that by your words, actions and appearances.

Active learning

Active learning

As a professional, you take an active role by being prepared for classes and meetings, participating in discussions and group meetings, doing your own work when given an assignment, and promoting the learning of others in and out of the classroom.

Personal integrity

Personal integrity

Professionalism is also reflected in the degree to which others can rely on you. You can be counted on to follow through on your commitments, avoid conflicts of interest, and adhere to the rules and regulations of your society and University.

Guide

Approved by the Faculty of Business, April 1996

Approved by University of Victoria Senate, January 1997

1 Cheating and plagiarism

As a program that helps to foster responsible business and government leaders, we have an obligation to ensure academic integrity. The University of Victoria has set standards and we in the School of Business are bound by them.

2 Circumventing the learning process

Developing course material and choosing assignments or discussion material are crucial elements of a teaching pedagogy. Assignments and cases may be used in successive semesters because they make a unique or valuable contribution to learning. Cases and problem solving assignments are designed to help you learn by doing. Trying to shortcut this approach hinders your learning and, in classroom case discussions, that of your classmates. It is unfair to classmates and seriously undermines the teacher's course objectives.

How to know what's allowed

In some cases, professors will encourage you to use all available sources of information. In other cases, they may want you to rely on your own problem-solving skills and knowledge. Your instructor or professor may explicitly tell you that you may view old exams or assignments, use alternate sources of information, etc. If you are not sure whether a certain activity is allowed, do ask your instructor or professor. Otherwise, it is best to assume the use of outside material is not permitted.

Examples of circumventing the learning process in this way may include, but are not limited to: 

  •  Receiving or seeking copies of, or notes about, graded assignments, exams and cases from students in previous semesters.
  • Giving or selling notes about graded assignments, exams and cases to students taking or about to take the course.
  • Providing hints and answers to students in another section of the course (e.g. day section to evening section) about graded cases, exams and assignments.
  • Trying to find out what happened in the case in advance of the class discussion. Contacting the case company to obtain additional information concerning the decision situation.

What happens if there's a violation?

Instructors decide how severe the problem actually is. He or she may handle the situation or refer it to the standards committee.

What to do if you observe or are aware of a violation?

You may report the cheating or plagiarism to the instructor of the course. If, for any reason, you are uncomfortable doing that, the Ombudsperson is available to help.

3 Use of computing, communication and library resources

We provide computers, networks, databases, scanners, printers and other such electronic resources for the benefit of, first, business students, faculty and staff, and, second, other members of the university community. Students also have access to computing resources in various locations on campus. These resources are a privilege and must be shared by a large number of people. In addition, the information they contain or produce often has commercial value and should be handled as below:


Appropriate use of these resources.

Appropriate use of these information resources is specified by law, university policy and fair practice. To that end, students are expected to abide by the following standards:

  • All members of the business school community must comply with computing policies laid out in the University of Victoria's Computing User Responsibilities, as well as to all regulations specified by the management of other facilities which you may use (such as the HSD Computing Facility).
  • School of Business equipment and resources are for use only for course work, school activities, or work related to one's role in the school. Using faculty or university resources for commercial purposes or providing access to the resources to friends, relatives or employers is strictly prohibited.
  • Photocopying or reproducing material extracted from online databases is expressly prohibited under the terms of the permission. We are allowed one copy of such material for personal use, but may not give that copy to anyone for copying or copy it ourselves.
  • Copying of other material is governed by copyright laws. All members of the School of Business community are bound by those laws. Copies of the laws, regulations and restrictions are available from the library and posted near photocopiers.

What happens if there's a violation?

Violation of these standards will be referred to the standards committee for discipline and potential legal actions. Specific sanctions will depend on the severity of the violation and whether or not this is a first violation. Possible sanctions include (but are not limited to):

  • temporary or permanent withdrawal of privileges for the use of computing, communications or Electronic Library resource;
  • laying of charges under the Criminal Code (in the event, for example, of theft, malicious damage or violation of intellectual property rights).

What to do if you observe or are aware of a violation?

You may report the problem to the computer staff or any instructor or administrator. If, for any reason, you are uncomfortable doing that, the Ombudsperson is available to help.

4 Confidentiality

When you go out on work terms or interview companies for the purposes of class assignments, you may be exposed to confidential or sensitive information related to the job or assignment.

Be sure you understand how much confidentiality your host company expects when it comes to information about an organization, its structure and activities. Some information may only be shared with your professor or co-op co-ordinator. If your assignment requires that you share information with classmates during a group presentation, the employer/contact should be made aware of this prior to providing you with the information in question. As an added safeguard, obtain permission to use information from the contact, in writing, before proceeding with the assignment.

In cases of flagrant abuse, which might include disclosing an employer's plans to a competitor or using classified information for personal gain, disciplinary proceedings may result. If the breach of trust causes an employer to lose profit or potential profits, you could be held liable for damages. Other legal penalties could apply.

Confidentiality and co-op work term reports

Before using any information as part of a work term report or class assignment, consult with your employer or work supervisor. In some cases, the work may be classified as a proprietary document and may not be removed from your employer's premises without specific permission. In this instance, the employer may prefer to assess and assign any grades for the work.

This is the procedure for co-op work term reports that are confidential. This may not be applicable to other class assignments.

It is also important to remember that information gained while on a work term should not be used for subsequent assignments without the permission of the employer.

5 Conflict of interest

It is important that students assess personal interests, activities and relationships before accepting a co-op position or embarking on a class assignment to ensure that being in a certain environment or participating in an activity does not invoke a potential or real conflict of interest.

An example of a conflict of interest would be working for a company which is a competitor to a company in which you hold a controlling interest.

What to do if there's a problem?

If you are unsure about whether accepting a co-op job or class assignment would place you in a potential conflict of interest, discuss the issues with your supervisor, co-op co-ordinator, or instructor.

6 Group activities

Students and members of the faculty often complete projects and assignments as part of a group. It is important to remember certain guidelines when placed in this situation.  
  • Credit work to all members of the group, especially when using the work for other purposes (e.g. when submitting a group report to a potential employer as a sample of your writing ability, you should cite the names of the other students who worked on the paper).
    It is unprofessional to let one or two members of the group do most of the work when the final grade or reward will be shared by the entire group.
  • Collaboration on class assignments is only permitted with the professor's or instructor's permission and then only to the extent stipulated by the professor or instructor. Be sure you understand the acceptable level of collaboration in each of your courses.
  • We should each be a responsible and professional part of the group. This means delivering on work commitments, being prepared and on-time for meetings, and carrying an equitable share of the work load.
  • We all deserve respect, consideration and common courtesy. Deal with anger, tension and personality conflicts in constructive ways. Rude, insulting or disrespectful language or actions is neither professional nor appropriate.
  • If group members reveal anything about themselves in confidence to other group members, and do not wish this information to be divulged outside the group, this should be respected. This would also apply to any confidential information about a third party or organization (e.g. a previous employer) that a member may divulge for group work purposes only.

What to do if there's a problem

If you feel there is a problem with the way your group is functioning, discuss it with your group first. If the group cannot resolve the problem, it should be discussed with your instructor or supervisor.

7 Process for handling unprofessional behaviour

Unprofessional behaviour may be resolved by the instructor in the course, or referred to the standards committee. In the event that behaviour is referred to the Gustavson School of Business Standards Committee, that committee will appoint an individual to collect all material and information relevant to the breach. All involved parties will be entitled to speak before the Committee or provide written submissions to a hearing. The committee will render its decision in writing as advice to the dean, who will advise the candidate of his or her (the dean's) final decision.

In all cases, privacy of information, due process and procedural justice will be adhered to with respect to the individuals involved. Furthermore, any discipline will be based on clear and convincing evidence of guilt. No sanctions or disciplinary action shall be taken against any individual who brings a complaint on a good faith belief in its validity, even if the complaint is later dismissed.

Student appeals process

Students wishing to appeal a decision should follow the Avenues of Appeal and Redress outlined in the University Calendar.

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