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Dr. Vivien Corwin

MBA Program Director; Senior Instructor; Service Management

BA, University of Toronto; PhD, University of British Columbia

Office: BEC 276
Phone: 250-721-6311
Email: vcorwin@uvic.ca

Expertise

  • Alternative Work Arrangements
  • Organizational Culture
  • Human Resources and Service Management

Background
 

Vivien Corwin serves as the Director of the Gustavson School of Business BCom Program. She holds a doctorate (PhD, 1999) in Business Administration from the University of British Columbia, and received her BA in International Relations from the University of Toronto (1990).

Vivien teaches organizational behaviour and human resources, with a particular emphasis on hospitality and services management. Prior to joining UVic in 2006, she taught at Royal Roads University, where she also served as MBA Program Director, and at Wilfrid Laurier University, in Waterloo, Ontario. Dr. Corwin has also worked as an Organizational Development Consultant for BC Gas, where she was primarily responsible for corporate-wide leadership development, and where she worked closely with managers to identify problem areas and implement team-driven solutions.  
  
Her research interests include human resources and leadership in the context of services management, organizational culture and leadership, and alternative work relationships. Her research has been published in Harvard Business Review, Journal of Organizational Behavior, and American Behavioral Scientist


Selected
publications

Read, M.J.B., Colgate, M., Corwin, V. & Tax, S. (Forthcoming).  Helping create service 'experts': The opportunity for an athletic approach in service organizations.  International Journal of Mentoring and Coaching.

Lawrence, T. & Corwin, V. (2003). Being there: The acceptance and marginalization of part-time professional employees. Journal of Organizational Behavior, 24(8), 923-943.

Corwin, V., Lawrence, T. & Frost, P. (2001). Five strategies of successful part-time work. Harvard Business Review, 79(7), 121-127.

Clark, V. & Jennings, P.D. (1997). Talking about the natural environment: A means for deinstitutionalization? American Behavioral Scientist, 40, 454-464.

Recognition
& awards

  • Best Paper Award, Administrative Science Association of Canada (1996)
  • University of British Columbia, Graduate Teaching Award (1997)

Teaching
 

  • Hospitality and Services Management
  • Human Resources
  • Organizational Behaviour
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