Ms. Heather Ranson
CSSI Associate Director, Senior Instructor; Service Management
BA, University of British Columbia; MBA, Certified Meeting Professional, University of Guelph
|Office: BEC 208|
- Meeting and event management
- Tourism marketing
- Tourism development
Heather Ranson teaches in the Service Management specialization in the BCom and the MBA programs and teaches business communications classes to Gustavson exchange students.
Before joining UVic in 2004, Heather taught tourism management at Camosun College for seven years; prior to that she worked as sales and marketing manager for meetings and events at Tourism Victoria. Heather is still engaged with BC’s tourism industry and often invites guest speakers from the local tourism community into the classroom and takes students on field trips to hear the experts in their places of business.
In July 2011 Heather took on the additional role of Associate Director of the Centre for Social and Sustainable Innovation (CSSI) at the Gustavson School of Business. In this role Heather is building on the momentum of current teaching in the school and assisting professors in developing additional expertise in sustainability so that it becomes a strong theme throughout Gustavson’s course offerings. She also oversees the CSSI website and the annual reporting of Gustavson sustainability commitments to the UN Global Compact group as part of the Principles for Responsible Management Education accreditation.
- Com 220: Organizational Behaviour
- MBA 512: Service Operations
- MBA 510: Marketing
- HSM 416: Hospitality Service Operations