Copying files from the Canon Vixia camera

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For more information about the Canon Vixia camera, check out the hardware page.

1. When you have finished filming and you are ready to retrieve your files, plug the Canon Vixia video camera into a computer using the supplied USB cable. In order to transfer files, the camera must also be plugged into a power supply; this is a safety feature to prevent file corruption if the battery dies in the middle of transfer.

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2. Turn on the camera. Press the Playback button to switch from recording mode. If the USB cable is properly connected and the camera is receiving power, the screen will display a USB connection message. Select Built-in Mem. and an icon named CANON will pop up on your desktop.

Select built-in mem

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Double-click on CANON

3. Double click the icon. Select AVCHD, then right-click and select Show Package Contents.

NOTE: On Windows or an older Mac, the AVCHD file (and BDMV file below) may appear as a folder; in that case, just click on the folder and continue to the next step.

Right-click on AVCHD

4. Select BDMV, then right-click and select Show Package Contents.

Right-click on BDMV

5. The videos are located in the STREAM folder.

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6. The Canon Vixia automatically divides recordings into 2GB (approx. 15 minutes) segments, so you may have multiple files. Select your video files and drag them to your desktop.

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7. Once your files have been transferred from the camera, please delete your movies from the camera out of courtesy for other users. Select your files, right click and choose Move to Trash/Delete.

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Please note: The Canon Vixia uses the .mts file format to save information, which is not compatible with video players on computers. In order to work with your video files (viewing or editing) they will have to be converted into another format.

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